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Reviewed 28 June 2016

This is our first visit to Montreal, Quebec and staying at the Hotel Le Crystal was exceptional. Location was right in downtown where all the tourist sights, the Old town, the Notre Dame and La Ronda are accessible on foot. We went to Jean Drapeau Parc by ferry to look around the Biosphere and climbed up Mount Royal for a good view of the city and of course a shopping day by subway at Jean Talon Market and the Eaton Centre shouldn’t be missed.
From the moment we checked in which was a breeze, we were given our keys to one of their King Deluxe Suite with Balcony and mini kitchen complete with crockery and cutlery, not to mention the Nespresso coffee machine which was replenished daily. There were 4 adults in the Suite, 2 were on the king size bed and the other 2 in the queen sofabed which were both cozy and relaxing to sleep on as the chambermaids made them up with care, Our Suite was meticulously cleaned with fresh towels, bed linen, toiletries and bottled water every day.
Indeed, the Hotel Le Crystal is a hidden gem amongst the other big hotel players around the city. Its understated building in the corner of Rue de la Montagne exceeded our expectations, the hotel staff were very friendly and made sure our stay was comfortable and pleasurable. It’s a warm welcome to pick up a newspaper and an apple every time we go past reception in the morning or evening! We thoroughly enjoyed our stay of 4 nights to the fullest and thanks to all the staff who were all attentive to our needs, especially Valerie Marchand who arranged our reservation, we would definitely recommend to anyone to stay here as exploring the city is never too far and the hotel is extremely homely.

Room tip: room with balcony for extra space
Date of stay: June 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank ronthess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this reviewResponded 18 August 2016

Hello ronthess,

Thank you for your great review. I'm glad that you felt like home. That is so great.

See you soon again,

Eric Hamel - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2016

Regular prices are probably quite expensive but we got a great deal, and then were upgraded to an amazing suite.
One of the nicest hotels we have ever stayed in.
Very convenient location, close to the Bell center, lots of restaurant and shopping district.

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Frederic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this reviewResponded 18 August 2016

Hello Frederic S,

Thank you for your Amazing hotel in great location review. I do really appreciate you taking the time to write about your experience.

See you soon,

Eric Hamel - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

have been here a couple of times, overall the best hotel so far for a business trip (not only in Montreal, but in general)

rooms are great and arranged in a clever way, avoiding any noise

go for eggs benedict with salmon for breakfast :)

Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Christian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this reviewResponded 18 August 2016

Hello Christian C,

Thank you for your business. I really appreciate you are visiting us when you are in Montreal. I'm glad that you like our hotel during your business trip. With the addition of our Starbucks in the lobby. Busy business traveller can have a great coffee before starting their day

See you soon again,

Eric Hamel - GM

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Reviewed 23 June 2016 via mobile

The Bell Center is located right in front of the hotel, perfect if you are in town for a concert or related venue. It is also just two minutes away from the gare Lucien-L'Allier metro station. You are connected to all of Montreal within minutes. The hotel itself if gorgeous from every little detail to the stunning view you get if you stay in a Crystal Suite. If you have any questions about where to dine or how to get there, the staff is very helpful.

Date of stay: April 2016
Trip type: Travelled solo
Thank Daiana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this reviewResponded 18 August 2016

Hello Daiana G,

Thank you for taking the time to share your recent stay at Le Crystal. We are the closest hotel from the Bell Center in Montreal. I do like reading: The hotel itself is gorgeous ... WOW

See you soon,

Eric Hamel - GM

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Reviewed 16 June 2016 via mobile

I stayed there one night for a business meeting and I chose this hotel mostly because of it's ideal location. I had no specific expectations but I have to say that everything about this hotel was a wow. From the friendly front desk staff, the bell boy and the maid, everyone made me feel welcome. Jennifer the manager was specially nice. I will recommend this hotel to all my colleague when they are coming to Montreal.

Date of stay: June 2016
Trip type: Travelled on business
Thank pbmtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this reviewResponded 18 August 2016

Hello pbmtl,

Thank you for choosing our hotel for your business meeting. We have great meeting space (all with windows). Our C3 Convention floor is well designed and equipped to meet and exceed your expectations.

Jennifer is just amazing. She just left for maternity leave. She will be back next year.

See you soon,

Eric Hamel - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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