I love this place, I work in the building, I've literally been over a hundred times. It recently had a face lift and it looks awesome. The drink deals are great, they have rotating craft taps which are really ahead of the curve. The food is great, good solid pub fare.
The issue for years, has been the service and continues to be the slowest service. I'll be back again, but honestly, the only reason myself and my work colleagues continue to explore other options is the service.