Being here for the first time, I was thinking the "Spa" would give me the spa feel.
I booked a 1 hour massage + a manicure/pedicure.
Massage: small room, no spa aroma & no massage type feel. The massage, however, was great!
Mani/Pedi: small room, white walls with no massage chairs. Very make-shift room. Service was great but again, not what a "spa" experience should be like.
Water served after was simply cold water minus lemon, lime or even cucumber.
$165 later. While the services were good. The experience lacked tremendously. Being the "spa" location for folks staying at the Sheraton Centre Downtown Toronto, I'm sure there are other places to go for a good spa experience. I don't think the money spent for services above equate to the overall experience a spa should provide.
If you want a convenient place for "spa" services. This is it.
But if you want a true spa experience. Find another location for all "spa" amenities.
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