A special Thank You to Lalit (front desk) & manager Bob who went above & beyond when we left a piece of our luggage in the lobby when we checked out at 6:20 March 11. Did not notice the missing piece till we got home 6 hrs later. Contacted then immediately, found our suitcase & made arrangements to send it to our home. Great staff, helpful, courteous.
Great hotel
Thank You Paul & CaroleMore
Priceline
Taking safety measures
Priceline
Priceline
Reception was perfect. Great parking. Lots of food options within walkng distance and a very convenient shuttle service to the airport. The hotel was modern and very clean and we were amazed that we couldn’t hear the airport nearby
Thank you for the great words letting us know how much you thoroughly you enjoyed your stay. We look forward to welcoming you back in the future.
Kind regards, Charles Otter - General Manager
This hotel was recommended to us by a family member. When I read the online reviews I noticed that each one was succinctly answered by Charles Otter, General Manager. I called the hotel after my reservation was booked with an enquiry and asked to speak to Charles; much to my amazement, the call was answered by Charles himself. He went above and beyond the expected which certainly made for a stress-free stay. This personal rapport and quality of hotel services ensure customer loyalty and satisfaction.
Dear Guest,
How wonderful to read your very kind words and its touches me and my staff for you to acknowledge your experience. I am grateful to have a strong and caring team around me that also works hard with our customers to exceed the expectations of our guests.
We look forward to welcoming you back.
Kind regards, Charles Otter - General Manager
Lalit checked us in and because our flight was earlier in the day was kind enough to give us an early check in. Rooms are exactly as advertised. Nice having the bedroom and a TV and then having a living room with couch and another TV for those that don’t like to watch the same shows. Our room was very clean and it has a shuttle to the airport. Would definitely stay here again.
Dear Nanny,
How great to receive your great review about our hotel and service. We are indeed lucky to have such great staff as Lalit and its always great to get feedback and your comments reassure us that we are doing all we can to look after our customers. We are glad to know that you will be visiting us again and our warm welcome awaits you with our commitment to deliver the same high levels of service and product.
Kind regards, Charles Otter - General Manager
