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“Perfect hotel near airport” 4 of 5 bubbles
Review of Quality Suites Toronto Airport

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Quality Suites Toronto Airport
Ranked #98 of 131 Hotels in Toronto
Ontario
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect hotel near airport”
4 of 5 bubbles Reviewed 11 February 2012

We booked 2 rooms here last Monday as our son was flying from Vancouver to PEI with a stopover in Toronto. We had the executive floor and used a CARP Zoomer # to get a very good rate. The rooms were very spacious and clean. We had friends come over to visit so the living room area was great for a visit, and could put the baby to bed in the bedroom. The new 32" TV is in the bedroom, while the living area has an old TV with a very fuzzy picture. Not that much of a concern, as we only watched it in the next morning.
We did notice a very strong smoke smell in the elevator, but if a guest is so inconsiderate as to smoke in the elevator, management can't be blamed. Obviously, they can't stand outside the elevators all day to catch the culprit. I suppose they could check during the night to see if any need airing out. Shuttle service was fine, but interesting note -- the male driver helped with the luggage, while the female driver on the return trip ignored the pile of luggage at the curb and simply got in the vehicle!
The Keg is right across the road and walking distance, but very crowded even on a Monday night.
Would certainly stay here again in we need a hotel near the airport.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Marilyn42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review, 19 February 2012
Thank you for taking the time to post a review of your recent stay with us. I'm glad you found our rooms to be both spacious and clean and at a rate that was suitable for you. We are excited to share that all our suites such as the one you stayed in will be completely fitted with 32" flat screen tv's very soon.

I have shared both your positive and negative experience on our shuttle with our shuttle provider for their follow up. I'm also Glad you took avantage of our great location and proximity to the Keg and enjoyed your dinner. During your next stay may I suggest our very own Award Winning Graffiti's located right on our property, I promise you won't be disappointed.

We look forward to having you stay with us again in the future.

Thank you,
Tony Sabouring
Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
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English first
Peterborough, Canada
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

We have stayed here twice now before our annual trip to the sunny south and is our best choice for the Stay and Fly package they offer. Location is so convenient, close to the airport and right across the road from The Keg. We visit the bar downstairs afterwards for an evening cocktail. The covered parking garage for our car is a huge plus. The rooms are cosy clean and comfy. The TV's are old and small but who cares? Shuttle service was dependable.
See you next year.
Judy and Chris.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sandytoez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review, 19 February 2012
Thank you for your sincere comments about out hotel. I'm pleased you enjoyed your stay as much as you did your 1st trip to our property. I'm excited to share that are tv's are being replaced with 32"flat screens and will be in place for your annual trip next year!

I see you took advantage of our onsite bar and started your vacation off right with a cocktail, I'm glad you enjoyed the experience.

I couldn't agree more about our covered parking being a big plus. Coming back from a winter vacation and finding a snow covered car isn't fun.

Thank you for staying with us and we look forward to have you back home with us again next year!

Thank you,

Tony Sabourin
Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 January 2012

This is the second time i have stayed with the quality suites. the first time was a few years ago. as soon as i arrived i felt welcomed by the staff. when i mentioned i had stayed before they we very receptive to hear my feed back. i am very impressed by the hotel and will definitely stay here again and again! i was told that the restaurant has a new menu and i believe it. the food was fantastic!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank freeflyerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review, 30 January 2012
Thank you for taking the time to review the Quality Suites Airport Toronto Hotel. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with my guest service team. We look forward to welcoming you back in the near future.
Thanks,

Tony Sabourin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
5 of 5 bubbles Reviewed 26 January 2012

The service is great. Rooms are all two room suites. Restaurant is good. Location is convenient. I used to stay at another airport property. After this trip, I will use this hotel.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jerry Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review, 30 January 2012
Thank you for your sincere comments about the Quality Suites Airport Toronto Hotel. We are very pleased that you have enjoyed your stay with us and would recommend us to other visitors to Toronto

Thanks,
Tony Sabourin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
1 review
4 of 5 bubbles Reviewed 25 January 2012

The rooms at Quality Suites were a pleasant surprise .....they are above what I expected when compared with other hotels of the same level. It's like they should be rated one star higher.

Steve B.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony S, General Manager at Quality Suites Toronto Airport, responded to this review, 26 January 2012
Thank you for taking the time to post a review of your most recent stay with us. As General Manager, your comments are invaluable to me.

Thank you,
Tony Sabourin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites Toronto Airport

Property: Quality Suites Toronto Airport
Address: 262 Carlingview Dr., Toronto, Ontario M9W 5G1, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #98 of 131 Hotels in Toronto
Price Range (Based on Average Rates): €
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport

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