We booked a two room suite because we were celebrating a birthday in the family. When we arrived at 2:30 they told us that our room wasn't ready but if we left our cell phone number they'd call when it was ready...
They never called so we just went back up to front desk and finally..it was done (Around 3-3:15)
I gotta say the "Suite" for $379 plus tax was pretty lame. Outdated..lame bathroom with a small bathtub. It was quite spacious, however. We found food that was forgotten in the fridge and there was also some random garbage left in the corner of the room... The view was nice, and the bed was comfortable. The location is also central and very convenient as it is attached to the Eaton Centre.
But yeah, we won't be staying there again. Definitely not a special spot for that romantic get away..so many other options in Toronto. They badly need to update this hotel. You'd think for a suite they would renovate the bathrooms a bit to make you feel like you're getting what you pay for.
The Pro's: All staff were very friendly, the breakfast had great reviews from the people in our party, Great location..and great city views from the room.
Cons: Outdated hotel, not very clean, lame bathrooms, $20 Internet, $30 Parking.More
- Free Wifi