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All reviews dundas square imperial pub great location rooms are small budget hotel central location street noise front desk staff subway station hotel room underground parking heart of downtown cn tower coffee maker zia eaton senator
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79 - 84 of 2,945 reviews
Reviewed 24 May 2018

The hotel location is great but besides that there's really nothing else. Firstly we were given a room that hadn't been tidy up. Second we were prompt on arrival with a LOT of hidden extra costs not described accurately, so be prepared to add parking, internet, breakfast and everything else on top of the expensive night rate.
Also there were 2 bottles of water put in our bedroom and we went to ask reception if these are complimentary, to which she advised to be complimentary.
At the check out I was told I had no charges but they had the nerve to charge my card 5 dollars 7 days later for the water!! Not recommended.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank sambaprinzessin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella N, Community Coordinator at Bond Place Hotel, responded to this reviewResponded 30 May 2018

Hi sambaprinzessin,

Thank you for your review.

We are very sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service.

We appreciate all of your feedback and hope you give us another opportunity to exceed your expectations in the near future.

You matter to us.

Best regards,
Gabriella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

I spent a week here on business and would describe the hotel as average. My room was clean with a very comfy bed. The room was a little on the small size but everything required was in there. The furniture etc. wasn't new but it wasn't old and tatty either, all very average.

I had a couple of interactions with staff and found them OK on a transactional level, but nothing more.

So, it's not a bad place to stay.

Be aware though that it's in a neighbourhood that can be noisy and the double glazing does not keep this at bay. I was up on the 17th floor and was woken by what can only be described as a tortured soul in the street below in the early hours. Traffic noise was also very noticeable.

My room had air conditioning but the whole unit sat on the floor by the bed. It was very effective but very loud. I couldn't bear to run it because of the noise so am glad I was here in the spring and not the summer.

Room Tip: Higher floors take you further away from traffic noise.
  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Denniselite67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella N, Community Coordinator at Bond Place Hotel, responded to this reviewResponded 23 May 2018

Hi Denniselite67,

Thank you for your review. Our team hopes you give us another opportunity to exceed your expectations in the near future. We have so much more to offer our guests when it comes to adventure and experience.

Best regards,
Gabriella

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Reviewed 15 May 2018

Friendly staff, clean room (but not windows), reasonably comfortable beds. Lots of street noise on the 14th floor. The sliding door on the bathroom was no more than a view block. They wanted another $10 for Wi-Fi, on top of the $230 or so for the room - we thought that was a ripoff.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
Thank Anon x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella N, Community Coordinator at Bond Place Hotel, responded to this reviewResponded 16 May 2018

Hi Anon,

Thank you for your review.

Our team is very sorry to hear you did not enjoy your full experience with us. We hope you give us another opportunity to exceed your expectations in the near future.

You matter to us.

Best regards,
Gabriella

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Reviewed 13 May 2018 via mobile

This was a buddy trip to a Jays game. Two twin beds were perfect. Got a deal on travelzoo and was priced well. Only downside was the sliding bathroom door... privacy was relative. Aside from that really a 5 star price experience.

Stayed: May 2018, travelled with friends
1  Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella N, Community Coordinator at Bond Place Hotel, responded to this reviewResponded 15 May 2018

Hi Greg M,

Thank you for your review.

Our team is so happy to hear you enjoyed your city stay with us. We can't wait to see you again in the near future.

Go Jays Go!

Best regards,
Gabriella

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Reviewed 13 May 2018

As non native speaker the staff in the hotel helped us to organize travels we booked in Austria; also good advises for restaurants; especial thanks to Donna. Thanks tomthe staff for lending internet for check in!! Service und room were perfect and the lace near the yonge street, where you can find good restaurants....not to forget the imperial pub int the near of the hotel

Room Tip: Rooms insight have no noise
Stayed: May 2018, travelled with friends
1  Thank hmusicus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella N, Community Coordinator at Bond Place Hotel, responded to this reviewResponded 15 May 2018

Hi hmusicus,

Thank you for your review.

Our team is so happy to hear you enjoyed your experience with us. We can't wait to welcome you back to our hotel in the near future.

Best regards,
Gabriella

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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