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“Thankfully office staff helped out!”

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Holiday Inn Toronto Airport East
Ranked #81 of 132 Hotels in Toronto
Orangeville, Canada
Level Contributor
329 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Thankfully office staff helped out!”
Reviewed 27 March 2012

Somehow we ended up booking at the wrong Holiday Inn again, despite having the confirmation number given to us when we phoned way back in October (the ambler Drive one is further away aka: earlier wake up for shuttle to airport).
Luckily, the lady at the front office helped us call central booking and then she helped us to switch the booking over. The only bad part was the price was more. However, for 180.00 we got a nice room and parking for 16 nights plus the shuttle.

Our only negative was that when we arrived home...we were at the post for pick-up at 12:55 AM but not shuttle bus came at 1:05 as it was written. We finally phoned around 1:20 at which point the guy said we could drag our luggage all the way back upstairs, take a cab and get reimbursed??? Instead, we waited until 1:40 when it finally arrived. Frustrating...apparently one of the busses had no markings on it and the driver did not bother to yell out the stop?

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLAOrangeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Lancaster, Pennsylvania, United States
1 review
Reviewed 26 March 2012

Just got back from 3 days of meetings at the Holiday Inn Toronto Airport East. Worked with the catering manager, Chris Seidel, on planning the meetings. Chris covered everything in a very professional manner. Checked in with me throughout the stay to make sure things were running smoothly. What an awesome host. Wendy, the lady in charge of servicing the room and catering was wonderful too. Really worked hard to make sure all the delegates were satisfied. Added to that, Chris's price for the meetings and guest rooms came in quite a bit better than comparable area hotels. I would definitely book this hotel (and these two staff members) again. Highly recommended.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 March 2012

The exterior of this hotel seems like its going through a renovation that has not yet started, so I was very surprised how good the hotel lobby looks. This hotel must be under renovation because the exterior and interior dont match what so ever.

I stayed on the ground level in a 2 queen size bed suit, was very surprised with how great the room looked. Nothing too fancy but all the basics were there..

Only down side was that it cost 10$ to order a in room movie, while at the Marriott its only $5.

This hotel has a nice looking but small indoor pool as well as a gym.. I got a great deal 65$ for the night, so it was by far worth it as Ive payed much more to stay at much worst places.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandr21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mallorytown, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2012

We stayed at this hotel overnight just prior to a trip to France for 2 weeks. The front desk staff were extremelh helpful when i needed help with a number of items -- helping me to check my PIN on my credit card to ensure it worked, printing out duplicate copies of airpplane boarding passes and other critical travel items. When the computer service to the Business Centre was interuppted one of the staff let me use her office to complete my transactions and print my last travel documents.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melbat3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 March 2012

This Hotel is fantastic! very friendly staff in both Hotel and Perkins from the time of arrival till you leave. They cannot do enough for you, spoiled us totally!! Perkins food is great and accomodated all our family needs with its great kids menu. These beds are unbelievable, I have never slept so well in my life.
If you are going to stay near the airport you MUST stay here!!! Best Holiday Inn ever!!!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Toronto Airport East

Property: Holiday Inn Toronto Airport East
Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Business Hotel in Toronto
Price Range (Based on Average Rates): €
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Number of rooms: 191
Official Description (provided by the hotel):
The newly renovated Holiday Inn Toronto Airport East is located only 3.9 kms from Pearson Intl airport and offers all residing guests complimentary 24 hr Airport shuttle to and from the airport. Featuring floor to ceiling windows that open, all our guestrooms are equiped with 37" LCD televisions with Pay per view. Our business clientele will appreciate the large working space with free WiFi and/or wired internet access. The award winning all day breakfast, Perkins Restaurant is located just off the lobby. For your meeting requirements, the Holiday Inn Toronto Airport East offers over 6,000 sq ft. of function and meeting space. Whilst traveling with your family, you will appreciate the hotels proximity to Wild Water Kingdom (9km), Sherway Garden Shopping Centre(11km) and Canada's Wonderland(22km). After a long day of sightseeing or meetings, guests at the Holiday Inn Toronto Airport East can enjoy the heated, indoor swimming pool, fitness centre, or a selection from the room service menu. When looking for area hotels for business or leisure, this is the place to stay and play in Toronto. Canada hotels don't get much better than this. ... more   less 
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Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn

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