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“Excellent hotel (and location).” 4 of 5 bubbles
Review of Renaissance Toronto Downtown Hotel

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Renaissance Toronto Downtown Hotel
Ranked #28 of 131 Hotels in Toronto
Certificate of Excellence
Kristiansand, Norway
Level Contributor
123 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Excellent hotel (and location).”
4 of 5 bubbles Reviewed 1 April 2012

This was a very nice hotel with all the things you need and very good service level. For the first time I got a room facing a stadium (Rogers Center)! To clarify, open the windows and you´re part of the stadium grandstand with excellent overview. Perfect for game night!

Only drawback is CAD. 13,- for internet in you room (free in lobby area). Everything else is just a very good hotel experience.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kennethtravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (529)
Date | Rating
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English first
Hamilton, Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

We stayed one night while in Toronto for basketball and soccer games. The room was clean and very adequate. The buffet breakfast including an omelette station, juice, and coffee for $18 was a great deal. Every staff member I interacted with was professional and helpful. Special thanks to Felicia who went out of her away to be helpful and provide assistance.
I would return to this hotel largely because of the staff was so helpful and made my trip hassel free.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HollyTerpou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 30 March 2012

On a recent trip to Canada we visited 3 cities and 3 different hotels and the Renaissance was by far the worst one and worst part of the trip. First off the room was "ok" nothing really bad very outdated look to halls and room...ok setup with 2 separate rooms and 2 TV's but in order to get to our room we had to walk what seemed to be a 1/4 mile from the elevator. I was traveling with my newborn and an elderly woman so this was very inconvenient for us but maybe thats all they had for us who knows. On the other hand the staff was very poor to say the least. On numerous occasions they were surly and didn't want to help at all. We parked there (30USD per day) and needed to get something from the car and we were told to go to garage and talk to the guy there. The lot attendant didn't get up from whatever he was doing in the office and just told us where the vicinity of the car was parked. We had a good time in Toronto but none of it was to do with the hotel maybe it was to do with the fact we didn't ever want to be in it....

Room Tip: Be sure to ask for a room near elevator or get a good pair of walking shoes
See more room tips
  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AldoStrada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceTO, Director of Rooms at Renaissance Toronto Downtown Hotel, responded to this review, 2 April 2012
Dear AldoStrada,
Thank you for your review and feedback. We always appreciate our guests' suggestions of improvement and continuously strive to better our product and services.
I am sorry that this stay fell short of your expectations and would welcome the opportunity to discuss further. Please email your contact information to fo@renaissancetoronto.com.
Regards,
Andrea Copeland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Powassan, Canada
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

I recently stayed at the Renaissance Toronto Downtown Hotel with two friends, as we were attending a concert at the Ricoh Coliseum. The hotel was easy to find, checkin was efficient and friendly, as was the valet parking.

Our room was nice and big - we had two double beds, a separate sitting area, and a nice big closet with lighting. The bathroom was also large which was great for three women getting ready to go out. It was very clean, comfortable, and exactly what we needed.

We were able to walk to Boston Pizza which was very closeby, grab a cab to the venue for only $12.00, and again on the way back. We then had a tea in the lounge before we turned in for the night.

We didn't have time to check out all of the hotel amenities, as it was a very quick trip just down and back for the concert, so we were really only there to sleep, but it was great for what we needed it for.

If you want a nice, clean, friendly hotel closeby to all downtown attactions and amenities (it's right at the Roger's Centre, CN Tower, and Air Canada Centre, and is only a short cab ride away from the Ricoh Centre and Molson Amphitheatre) then I would definately recommend this hotel.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CuteTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois
2 reviews
3 of 5 bubbles Reviewed 27 March 2012

This hotel is very unique in that it is attached to the Rogers Center Dome. That also brings with it a few down sides. This past week they were hosting the motocross race in the dome. The odor of exhaust was noticeable to say the least. The rooms are great, and the views facing the city were pretty cool. My stay was a bit tarnished due to the smell in the lobby the day of the race. I would definitely not recommend staying there if there is a similar event taking place. Food was good, but pricey. That's pretty much Toronto though.

Room Tip: Face the street!
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IlliniFan1182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Toronto Downtown Hotel

Property: Renaissance Toronto Downtown Hotel
Address: 1 Blue Jays Way, Toronto, Ontario M5V 1J4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Toronto
#20 Luxury Hotel in Toronto
#21 Romantic Hotel in Toronto
#29 Business Hotel in Toronto
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Renaissance Toronto Downtown Hotel 4*
Number of rooms: 348
Official Description (provided by the hotel):
Charge up for business productivity or wind down for leisure creativity. You set the pace at the Renaissance Toronto Hotel Downtown. This 348-room hotel has the amenities and service excellence for following your lead and meeting your every need. ... more   less 
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Also Known As:
Renaissance Toronto
Toronto Renaissance

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