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“Business - Training”

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Best Western Plus Norwester Hotel & Conference Centre
Ranked #2 of 33 Hotels in Thunder Bay
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 December 2017

Overall my stay at this hotel was very good!. Helpful & friendly staff, food was good, clean, nice rooms. The location of the hotel is on the outskirts of Thunder Bay so if you don't have your own vehicle I would suggest to rent if you need to do any other things while there (shopping, etc.)

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 518daphnec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this reviewResponded 11 December 2017

Good Day Daphne
Thank you for choosing to stay with us. I am delighted to hear that you enjoyed your stay at our scenic mountain location. You do require a vehicle if you are looking to go shopping or dining downtown as it is 10klm to city centre. I apologize if you were unable to do that. Thank you for complimenting our staff, service and food as your opinion is very important to us. Happy Holidays to you and your family. Hope to see you in the New Year.
Sincerely,
Roberta Sawchyn, CHA
General Manager

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3 - 7 of 965 reviews

Reviewed 1 December 2017

Sleep stay eat play ski hike bike ride a horse a motorcycle a bicycle. Norwester is the place to stay. The view cannot be beaten in this city. Staff are very friendly and sincerely treat you like a hotel guest not like a customer at a box store. Beautiful location for an event or family wedding. Rooms cleaned well by staff and maintenance people keep the grounds up professionally.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank joefrommarathon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this reviewResponded 3 December 2017

Good Day Joe
Thank you for saluting us with "Top Honors" . It is our mission to treat you our guest with the utmost friendliness and care. Thank you for complimenting us on our beautiful scenic mountain location. More importantly for complimenting our staff on their endeavor to ensure the highest level of cleanliness. I will be sure to let them know that it does not go unnoticed by you our guest. Thank you for choosing to stay with us and we look forward to serving you for future Thunder Bay visits. Happy Holidays to you and your family.
Sincerely,
Roberta Sawchyn, CHA
General Manager

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Reviewed 18 November 2017

Great place to stay for a quiet relaxing night 10 minutes south of Tbay makes it a nice quiet get away! The fitness center looked great i just didn't make it in there! Pool is big and refreshing very clean, hot tub was closed as it had just been cleaned out. Restaurant was quick and good especially the homemade Cheesecake.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Darren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this reviewResponded 3 December 2017

Good Day Darren
Thank you for your recent 5 star review of our hotel on Trip Advisor. Your opinion is important to us and our success. I am delighted that you enjoyed our scenic mountain location so much. Thank you too for complimenting our staff on their ability to keep our facility so clean and inviting. I will be sure to let the pastry chef know how much you enjoyed our cheesecake. Thank you for choosing to stay with us and I hope you and your family have a wonderful holiday season.
Happy Holidays
Roberta Sawchyn, CHA
General Manager

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Reviewed 15 November 2017

Had a very good supper & breakfast meals. Excellent grounds for walking & relaxing. Staff very accessible & helpful. Comfortable room with all amenities working properly. Enjoyed the pool area. Excellent parking area.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank fortbilly_don
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this reviewResponded 16 November 2017

Good Day
Thank you for choosing our Best Western scenic mountain location for your stay in Thunder Bay.
I am delighted that you enjoyed our Cliffhanger Restaurant so much as well as our pool and fitness centre. Thank you too for complimenting our staff on being so accommodating during your stay. Your comfort and satisfaction is important to us. We look forward to serving you very soon.
Happy Holidays
Roberta Sawchyn, CHA
General Manager

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Reviewed 14 November 2017

I travel to Thunder Bay often and have stayed at many hotels out there. The Norwester is my favorite place to stay and Brenda at the front desk has always made sure that my stay was as comfortable as can be. Clean rooms and great staff, and a decent restaurant on site. They're 10 minutes away from the airport and offer free shuttle to and from. I highly recommend the Norwester when in Thunder Bay.

Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
Thank bigcitydrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer R, General Manager at Best Western Plus Norwester Hotel & Conference Centre, responded to this reviewResponded 15 November 2017

Good Day Drew
Brenda is an awesome employee who genuinely cares for our guests. Thank you for recognizing her commitment to Superior Customer Care. Thank you also for your continued loyalty to our Best Western. Your opinion is important to us as is your comfort and satisfaction. We always look forward to having you stay with us. I will be sure to post your review in our staff room so they know how much you appreciate their commitment to excellence. See you soon.
Happy Holidays
Roberta Sawchyn, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Norwester Hotel & Conference Centre

Address: 2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada (Formerly BEST WESTERN PLUS Norwester Hotel & Conference Centre)
Phone Number:
Region: Canada > Ontario > Thunder Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#3 Best Value Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
Price Range: €82 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Norwester Hotel & Conference Centre 3*
Number of rooms: 89
Official Description (provided by the hotel):
Discover this full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more   less 
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Also Known As:
Best Western Plus Nor`Wester Hotel And Conference Centre
Best Western Thunder Bay
Thunder Bay Best Western
Best Western Plus Norwester Hotel & Conference Centre Canada/Thunder Bay

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