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All reviews walk in shower kids eat free front desk staff four corners shower stall check in was quick would stay here again visit family comfortable bed rooms were very clean would recommend this hotel to anyone pool and hot tub science north lounge conference wedding inns
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Reviewed 22 August 2016

The Holiday Inn Sudbury feels like a luxurious getaway while offering all of the comforts of home. As soon as you walk in to the hotel you know that you will be well taken care of. The staff are friendly, greet you with a warm welcome and tend to all of your needs. The lobby is bright, clean and inviting and the decor is modern and elegant. We were told that the on-site restaurant had a new menu and so we decided to try it out. The food was incredibly delicious and you could tell it was prepared with care. The service at the restaurant was impeccable and the food was so amazing that we decided to have breakfast there too! We ordered a-la-carte the first morning and then decided to go for the Sunday Brunch the following day. The quality of the food is incredible! No need to go offsite for anything! Our room was clean, spacious and comfortable. We especially loved the Keuring machine that comes in every room! No more brewing sub-par coffee in an old, used, traditional machine! The bathroom was bright and spotless! Last but not least, the pool, hot tub and gym are amazing amenities to have on site. It was a bit of a gloomy weekend but having those facilities available to us made us forget the bad weather outside! We thoroughly enjoyed our stay at the Holiday Inn Sudbury and are looking forward to coming back again soon! If ever in Sudbury, make it a point to stay at this hotel!!!

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank danielleasher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, Front Office Manager at Holiday Inn Sudbury, responded to this reviewResponded 23 August 2016

Dear danielleasher,

Thank you very much for your review. We are thrilled you enjoyed your stay with us. Thank you for providing such detail in your review, it was a pleasure to read, and will be very informative for anyone who reads your review. We hope your travels bring you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2016

The staff is great. They are really trying. They are well trained, polite and personable. The property needs improvement.

Rooms have window HVAC units that sound like a diesel idling. You have to turn it off to get some sleep. Another reviewer mentioned the threadbare sheets. I recognize the design. They are just like the cheap ones sold at Costco. They come out of the box threadbare and pill after one wash. Tacky at best. Pillows have the density of Aerogel. I eventually folded up a bath towel instead.

There is Wi-Fi Internet, sort of, the manager indicated there is a 100MBPS connection for THE ENTIRE HOTEL! I have 50MBPS just for myself. Figure on dial-up as about what to expect.

There are loose ceramic tiles in the lobby. The staff is aware and I infer I was not the first to mention this. There has been a recent renovation. If I had inspected the work there would have been a punch list 6 feet long.

Thought I might have dinner in. Keeping in mind that the property was 100% occupied there was no staff visible and exactly 1 person in the dining room and one unbussed table at 6:30pm. I didn't wait around.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank DMax4dot0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, Front Office Manager at Holiday Inn Sudbury, responded to this reviewResponded 22 August 2016

Dear DMAX4dot0,

Thank you very much for taking the time to complete your survey for your recent stay at the Holiday Inn Sudbury. I will share your comments with our team, and insure appropriate action is taken. We will continue to strive to be the number one choice of hotels in the Sudbury area.

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Reviewed 16 August 2016 via mobile

Stayed there for 2 nights with my boy..overall not a bad hotel..price for breakfast is a joke...wifi is very poor....location is good...room is very clean...the keurig in the room is great..front desk staff seem knowledgeable

Date of stay: August 2016
Trip type: Travelled with family
Thank yukonbill1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, Front Office Manager at Holiday Inn Sudbury, responded to this reviewResponded 18 August 2016

Dear yukonbill1969,

Thank you very much for taking the time to complete your survey. Your feedback is important to us. We are happy to announce that we are in the process of changing internet providers, which will greatly increase the service we currently receive. We hope your travels bring you back to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2016

Clean, updated rooms, comfortable bed. Friendly staff, large TV.
Location close to restaurants short drive to down town.
Breakfast available and room service.
Has been renovated since previous stay, modern, trendy decor.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, Front Office Manager at Holiday Inn Sudbury, responded to this reviewResponded 18 August 2016

Dear Pauline B,

Thank you very much for taking the time to complete your guest survey. Your feedback is very important to us, we are thrilled that you enjoyed your stay with us. We hope your travels bring you back to the area.

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Reviewed 15 August 2016 via mobile

Rooms are great. Restaurant has great food and room service. Staff very helpful and friendly and a great location! Book ahead this place is often full. Pool nice and a great place for conferences
Shower doors are a bit short otherwise rooms are awesome

Date of stay: August 2016
Trip type: Travelled solo
Thank Happycamper652y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James L, Front Office Manager at Holiday Inn Sudbury, responded to this reviewResponded 17 August 2016

Dear HappyCamper652y,

Thank you very much for your review. We are thrilled you enjoyed your stay with us. I will share your comments with regards to our staff. We hope your travels bring you back to the Sudbury area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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