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All reviews room was clean waffles parking lot is cigarette smoke big box stores stayed for one night long drive coffee maker sleepover pillows renovation pets cereal
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Reviewed 8 September 2016

The hotel staff was welcoming and professional. We brought our daughter to university for her first year of school and will continue to return when we visit her. Small glitch with our phone but over all we had a great stay. Shops and restaurants around the corner within walking distance.

JH

Room Tip: Relaxed atmosphere, quiet and staff friendly
  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank joannehF5720JW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaWhite1970, General Manager at Comfort Inn East, responded to this reviewResponded 9 September 2016

Thank you for taking the time to offer your feedback. We always love to hear when we are doing a great job! Thank you for your kind words. I will definitely share with our team!

Lisa White
General Manager
Comfort Inn East
Sudbury, Ontario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2016 via mobile

The good - there is a very nice off-leash area across the road, which makes it convenient to exercise the dogs. My room was on the ground floor with an outside entrance - another plus for a pet owner.

Area for improvement - the room had a smokey odour, which is odd given the city has had a smoking bylaw in effect for a few years. As a non-smoker, this was very bothersome and took away from all the good features.

All-in-all, a decent hotel, especially if you have a pet.

Stayed: August 2016, travelled with family
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaWhite1970, General Manager at Comfort Inn East, responded to this reviewResponded 7 September 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Our hotel is 100% non smoking and we have designated smoking areas on the grounds. Unfortunately sometimes the guests in the walk out room smoke close to building and the wind carries it back in. I do apologize.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lisa White
General Manager
Comfort Inn East
705-560-4502

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2016

Room was good and quiet even tho the train gangs were in and out and poor workmen looking dead on their feet.
Breakfast was poor,cereal and fresh fruit tea coffee ,the sausage patties ,we said what is it ,pink squishy thing however was taste was ok and then the egg was rounded and microwaved ,,with melt d cheese in the middle ..all,edible but poor on our eyesight.
We would go,back and stay again
So fairly good report for this Inn

Room Tip: Ground floor as there is no elevator and carrying suitcases up would be no pleasure after along drive.
  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Travel010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaWhite1970, General Manager at Comfort Inn East, responded to this reviewResponded 24 August 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lisa White
General Manager
Comfort Inn East
705-560-4502

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2016

Just needed a good, clean place to lay our heads down after more than a half day on the road.

Easy to find from the freeway. Reasonably priced. Decent breakfast. Room had a big enough fridge for us to store our road provisions.

The front desk attendant didn't seem to have any knowledge of the surrounding shops but luckily Tim's always seems to be open.

Sometimes one just needs a place to sleep and that's all, this was that place and nothing good nor bad equals a pleasantly forgettable experience.

Room Tip: First floor rooms open directly to your parked car.
  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank AMERICANalien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2016 via mobile

After a long 14 hr drive, and camping across America (Yellowstone to MI) we pulled into Sudbury just before midnight. With rain clouds looming and fireworks going off for Canada Day our dog was freaking out. We had limited choices for pet friendly hotels and were thrilled to find this one ($15 extra). Tundra was asleep in no time--couldn't hear a thing. We were very happy glampers!!
Complimentary breakfast was a bit weak with more people behind check out desk than replenishing food & supplies. "You're out of eggs...there are no forks...napkins?" Three stars as a result of this. Overhearing people complain of the same lack of detail. But the said its normally excellent service--this is not the norm.
Oh and you may want to bring your own bottle of Febreze (air freshener)...we had and so glad we did.

Stayed: July 2016, travelled with family
1  Thank excelfever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LisaWhite1970, General Manager at Comfort Inn East, responded to this reviewResponded 14 October 2016

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I apologize for the disappointing breakfast as we were going through a transition at the time with out a General Manager. Not an excuse to offer rather us begging for understanding. We are happy to say we have come along way since your stay and welcome you back for another try!

Thank you so much for your business and we look forward to seeing you in the future.

Kind regards,

Lisa White
General Manager
Comfort Inn East
705-560-4502

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