The staff at the front desk were very helpful and friendly v they let us check in early as we came in from Toronto. Close to the big box malls and other stuff. The rooms were very nice. I would definitely stay here again.
Hi there cynthiacJ715NV,
Thank you so much for your kind words. It is always a pleasure to hear about our guest experiences.
See you again soon,
Our room was very clean and had a very comfortable bed and pillows. We didn’t take advantage of the breakfast as we overslept. Definitely booking there for our next stay. Hopefully will take advantage of the pool next time.
Hi there dorisl631,
Thank you for taking the time to write a review in regards to your stay with us. We are delighted that you enjoyed your time with us.
Room 218 noisy over main entrance with sliding doors. Staff very unprofessional. Many spending their time chatting and not working. throwing a highlighter back and forth behind the desk. Two staff members blocking the breakfast counter while chatting. Loud and annoying conversations at the desk while trying to watch the news while having breakfast. Could hear people in lobby through the walls of room. Have to close blind to window during day due to cold from window. Will never stay there again!!
Hi there Claude P762,
Thank you for taking the time to write a review in regards to your stay with us. I am saddened to hear that your experience with us wasn't an enjoyable one. If you could please If you could email me directly at gm@Microtel-Sudbury.ca with more details in regards to your reservation so I can investigate who was working at the time, and speak with the employees in question, that would be greatly appreciated. Please accept my apologize for not exceeding your expectations while you were visiting.
Yours in Hospitality,