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Reviewed 11 October 2017

Well appointed and modern rooms. Very clean and very comfy beds and pillows! Would stay here again.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Doreen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, General Manager at Microtel Inn & Suites by Wyndham Sudbury, responded to this reviewResponded 23 October 2017

Hi there Doreen D,
Thank you for taking the time to write a brief review in regards to your stay with us. We are glad you enjoyed your stay.
See you soon,
Michelle B
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

My wife and I arrived on a Tuesday and were impressed with the outside of the building and the cleanliness of the parking area. Upon arriving at the front desk, we were "greeted" by a very unfriendly clerk who didin't even bother looking up at us or saying "Hello". She was purturbed when I asked her to repeat the directions to our room,as I don't hear well from one ear. We proceeded to our room which we found small and actually had to move away from the foot of the bed to let one another pass. This room cost $179.99,where's the value in that? We could have stayed in a Comfort Inn for half the price and gotten a comparable room. The breakfast was cold and the garbage was full. A worker came by, looked at the garbage pail, and walked away! Microtel will not be in our future!

Room Tip: Get a room somewhere else!
  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank loafer2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, General Manager at Microtel Inn & Suites by Wyndham Sudbury, responded to this reviewResponded 23 October 2017

Hi there loafer2017,
Thank you for taking the time to write a review in regards to your stay with us. Please accept my apologize for not exceeding your expectation while you were staying with us. I am completely shocked by the behaviour of the clerk that checked you in as it honestly doesn't sound like any of my staff, maybe she was having an off day. Without having the name of the person that checked you in or the day you were here, it's a bit hard to investigate what went on.
Our prices are comparable to the hotels in the area, as we do daily checks to make sure we are all on the same page. I'm really sorry you won't be visiting us again, however please consider giving us another chance to prove that this behaviour is really not consistent with our customer service level here at the Microtel.
Yours in Hospitality,
Michelle B
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile

Great hotel! Anna greeted our family and made check in a breeze! Very welcoming! We will definitely visit again! The rooms were clean and spacious. The staff we're helpful and professional. Anna answered all our questions and was super accommodating

Stayed: October 2017, travelled with family
Thank kimberleym544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, General Manager at Microtel Inn & Suites by Wyndham Sudbury, responded to this reviewResponded 19 October 2017

Hi there Kimberley M,
On behalf of my team here at the Microtel Inn & Suites Sudbury, thank you for taking the time to write a review in regards to your stay with us. I am happy to hear that Anna was able to answer all your questions and your check in went smoothly.
We truly appreciate your business and hope to see you again soon.
Michelle B
General Manager

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Reviewed 9 October 2017 via mobile

Had to book a last minute stay last week Anna was very helpful in accommodating us, rooms were very clean and tidy will definitely go back breakfast was delicious really liked how it was very close to things and not difficult to find!!

Stayed: October 2017, travelled with family
Thank Tabathe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, General Manager at Microtel Inn & Suites by Wyndham Sudbury, responded to this reviewResponded 19 October 2017

Hi there Tabathe F,
On behalf of the Microtel Inn & Suites Sudbury, thank you for taking the time to write a few words in regards to your stay with us. I am happy the hear Anna was very helpful and things went smoothly for you.
Thank you for staying with us,
Michelle B
General Manager

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Reviewed 7 October 2017

Great new hotel. Room was very clean and well laid out. Breakfast was a little bit disappointing, compared to other Microtels I have stayed at, but overall a very nice hotel.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank J523HRchristopherp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, General Manager at Microtel Inn & Suites by Wyndham Sudbury, responded to this reviewResponded 19 October 2017

Hi there J523HRchristopherp,
Thank you for the short review in regards to your stay with us. We are happy to hear that you enjoyed our hotel.
See you again soon,
Michelle B
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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