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Reviews (143)
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Reviewed 12 October 2017

We arrived and waited 20 mins for a clerk to help us as it was 9 pm. There was no one at front desk. He finally gavevus a room that has a wall airconditioner not to mentio dead bugs on the pillow and strands of hair from who knows who. Went down to report and the clerk again was not at the front desk...another 15 min wait. Gave us another room wherein the bathroomvhad hair all over the floor and the tub was uncleanec. Not a very good experience at all. Checking out they informed us that the hotel was being closed the exact next day for a renovation. It takes alot of courage to charge 120 plus tax per night for a place like this.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Bauer1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
daysinngsm, Front Office Manager at St. Catharines Niagara, responded to this reviewResponded 5 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 September 2017

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
daysinngsm, Front Office Manager at St. Catharines Niagara, responded to this reviewResponded 29 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
daysinngsm, Front Office Manager at St. Catharines Niagara, responded to this reviewResponded 29 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 September 2017

The location was nice. When I came in I was greeted pleasantly by the gentleman at the counter. This is where the positive experience ended for me. When I got ot my room it was not cleaned it was tidied up which worried me. During my sleep I could feel bugs which didn't allow me to sleep.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank duaned705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinngsm, Front Desk Agent at St. Catharines Niagara, responded to this reviewResponded 28 September 2017

Thank you for your comments. We value your feedback. All departments have been advised of deficiencies brought forward in order to improve quality and service.

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