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Reviewed 6 December 2017

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Diane S, Front Office Manager at Travelodge Ottawa East, responded to this reviewResponded 18 December 2017

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Reviewed 5 December 2017

Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Diane S, Front Office Manager at Travelodge Ottawa East, responded to this reviewResponded 16 December 2017

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Reviewed 3 December 2017

Went there last week for a one night stay. We arrived earlier than then usually check in time so we thought we wouldn't get a room but Stephanie (I think that was her name) from the front desk was very helpful and allowed us to check in early. Beside that, the hotel is a little old and outdated, and the pool was freezing but overall it does the job.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank theasianone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane S, Front Office Manager at Travelodge Ottawa East, responded to this reviewResponded 16 December 2017

Thank you for the review and the kind words about our staff.

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Reviewed 1 December 2017

Mattress was uncomfortable needs charging felt springs through mattress,no plug for bathtub,and no bath matin tub,bath enclosure needs update.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Malgarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane S, Front Office Manager at Travelodge Ottawa East, responded to this reviewResponded 16 December 2017

Thank you for the review. We are currently working on updating the guest rooms and changing the mattresses.

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Reviewed 28 November 2017

Could not get through to WYNDHAM Rewards by phone (number on my WYNDHAM REWARDS membership card.
Contacted the Hotel made the reservation,first night paid by me, 2nd night to stay using my existing points. Hotel confirmed by e-mail and i sent this e-mail to WYNDAM rewards by e-mail.
When I arrived at the HOTEL Desk the 2nd night was not resolved, the Hotel reception representative helped me resolve everything and was very courteous. checkout was resolved regarding the issue quickly for total cost of the two nights. All Hotel staff were very friendly and helpful.

the Hotel and especially the room was Very Clean and well arranged.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank donaldl162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diane S, Front Office Manager at Travelodge Ottawa East, responded to this reviewResponded 29 November 2017

Thank you for the lovely review! So glad that you were able to take advantage of the Wyndham reward points.

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