Pros: Located right in the center of Ottawa, Modern Decor, Good amenities, Friendly Service
Cons: Rooms are a little smaller than some comparable hotel chains
The Novotel has been recently renovated, and they done a good job. The lobby and rooms are modern and stylish. The hotel has a good selection of amenities (exercise room and nice restaurant in the lobby) and it is perfectly located for exploring downtown Ottawa, walking distance from the Parliament, the Rideau Canal, and the Market. The staff are friendly and helpful. The room we checked into smelled of smoke and the staff were very apologetic and immediate switched us to a new room.
The only downside from the hotel was the the rooms are a little small. That didn't bother my wife and I, but my sister who was travelling with kids say it made it a little difficult to unpack and move around
Parking Tip: You can park at the hotel, but just across from the hotel street is the Rideau Centre Parking. It's less crowded, the parking spaces are bigger, its cheaper ($22 night instead of $27) and you can see your car from the hotel lobby. I'd recommend using that option insteadMore
- Room Service