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Review of ARC The Hotel

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ARC The Hotel
Ranked #23 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed 30 September 2017

Fantastic location, close to all the sightseeing spots, coffee shops and great restaurants. The rooms were ok, no spectacular views or anything due to its downtown location. The walls are pretty thin and it had an Old Hotel trying to be Hip and Modern feel to it. As for a business meeting location with boardroom amenities, not so much. For a few nights stay to see the sights its doable.

Room Tip: Rooms on the Westside have look out at a concrete wall but you can at least have your blinds open to...
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  • Stayed: September 2017, travelled on business
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Review collected in partnership with this hotel
Thank Echomama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 34 of 1,290 reviews

Reviewed 29 September 2017 via mobile

This hotel is in a good location for the main tourist sites but lacking in amenities. The check-in was efficient but there was no offer of a glass of wine (as mentioned in other reviews). The room was small and only had a single chair for both of us to use. The air conditioning was efficient and very noisy and we could hear the television from the neighbouring room through the connecting door. We also heard their alarm clock at 6 am! We were on the 7th floor and overlooked by occupants of the adjacent office building. A net curtain or adjustable blind would have been useful! Although described as a boutique hotel, the Arc lacked finesse and the personal touch that was evident in other hotels we stayed in on our trip.

Stayed: September 2017, travelled as a couple
1  Thank DP1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017

Nothing but great things to say. Overall great experience. Friendly staff. Clean and very modern hotel. Great location to where my convention was. Had breakfast for room service a couple times and had no complaints.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcTheHotel, General Manager at ARC The Hotel, responded to this reviewResponded 2 November 2017

Thank you for taking the time to review our hotel. We are always very happy when the cleanliness of the hotel and the friendliness of our employee are highlighted. We will be passing your positive comments along to the relevant departments!

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Reviewed 28 September 2017

Room was very clean and spacious. Bed also really comfortable. Bathroom was clean. Staff very helpful and welcoming all the time. Really exceeded our expectations. And the location is perfect, close to public transport and parliament hill, which is great.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank erichT6119TS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcTheHotel, General Manager at ARC The Hotel, responded to this reviewResponded 2 November 2017

Thank you for the impeccable review! We are always so happy to read that we exceeded expectations through comfort and customer service. We hope to have the chance to welcome you back in the near future.

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Reviewed 26 September 2017

No store for neccessities inside hotel or gym for the traveler. Overall the hotel and the room was very clean and the coffee bar was a plus. The staff was very friendly and helpful during our stay. Would definitely stay again.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank angelalR9750TW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Price Range: €101 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
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Also Known As:
Arc Hotel Ottawa

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