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All reviews boutique hotel glass of sparkling wine valet parking great boutique slater street downtown ottawa byward market rooms are small bottled water parliament hill business district valet service queen room bed was very comfortable central location upon check major attractions
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Reviewed 2 May 2017

Boutique hotel in central location, close to "Market" , canal and Parliament Hill; great staff, very pleasant although only valet parking available. Room was quiet although small. Hotel was quiet with limited/no view.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017

The hotel was clean. Staff was friendly and the internet connection was perfect. Most Important was the location which was perfectly situated downtown close to all amenities. The restaurant also was nice and the waitresses were very friendly.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sherif E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

A beautiful breakfast to end our trip to Ottawa. The Arc was recommended for breakfast by the great staff at the Bier Markt. It really was a very friendly and comfortable place and the food was exceptional!
The fruit smoothie was so tasty and refreshing not to mention the classic breakfast was beautifully presented and delicious!!
I could not believe how the Chef could create such a great meal in the short time we waited from the crunchy home made fries to the crisp bacon! Only disappointment is that it may be another year before we will be back in Ottawa.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank Kryazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy M, General Manager at ARC The Hotel, responded to this reviewResponded 8 May 2017

Thank you for the amazing review! We will make sure to pass your compliments along to our Chef and hope to have the chance to welcome you during your next visit to Ottawa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2017

I have visited Arc the Hotel both professionally and personally. I have had excellent service on both fronts. I would highly recommend Arc the Hotel as it feels like a small piece of home away from home while on business. The staff is outstanding!

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank erinmG2507YI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy M, General Manager at ARC The Hotel, responded to this reviewResponded 8 May 2017

Thank you for sharing your experience on our TripAdvisor page. All of our front line staff are truly valued members of our team and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. Thank you for making Arc The.Hotel your home away from home and we hope to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2017

Great location and nice staff, however it does need a bit of modernizing...
Seems that check in and check out is always confusing and when there are a few people in line, it takes time..
However, its worth going to this hotel

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marc T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy M, General Manager at ARC The Hotel, responded to this reviewResponded 8 May 2017

Dear Marc T,

Thank you for taking the time to share your experience and recommending our hotel to fellow travelers. We will be passing your feedback along to our front desk team and look forward to welcoming you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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