We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Service”

The Drawing Room at the Prince of Wales Hotel
Reserve with OpenTable
The Drawing Room at the Prince of Wales Hotel is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Certificate of Excellence
Price range: US$30 - US$50
Cuisines: British, Canadian
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Dining style: Fine Dining
Cross street: King Street
Description: Treat yourself to a taste of Victorian elegance in the Drawing Room of the Prince of Wales hotel. Take your little prince or princess back in time with ornately decorated tea sets, tasty scones and over-the-top royal treatment. Time travel never seemed so luxurious. Visit Niagara-on-the-Lake to rediscover the attention-to-detail that defined a more elegant era. Celebrate special occasions with a selection of Artisan cheeses and sparkling wines. Toast to the picture perfect girls' day with finger sandwiches, delicate desserts and morning mimosas. Delight in quality time with friends and family in an atmosphere of high taste in every sense of the word. From the adornment of rose chandeliers to floral table clothes and teapots, Prince of Wales brings your whimsical garden party indoors. Our Victorian Tea Room and English delicacies are fit to be enjoyed by guests who appreciate regal treatment with an imaginative twist.
Reviewed 15 November 2017

I went to the Prince of Wales for high tea with some friends last night as the venue was having a two for the price of one special for the afternoon tea. The food was exactly what you would imagine; tiny sandwiches with the crusts cut off, pastries, scones, etc. For anyone with any dietary restrictions, I would advise letting the staff know when you make the reservation. The star of the show during our visit was the service. We had a server named Samantha who fantastic. Super friendly, very funny, and always making sure our tea pots were full. She even brought out extra vegetarian sandwiches when she found out I could not eat the ones with meat. So overall, amazing service and we loved the mini bagels!

    • Value
    • Service
    • Food
1  Thank Carling K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (612)
Traveller rating
Traveller type
Time of year

25 - 29 of 612 reviews

Reviewed 13 November 2017

We've been to the High Tea at Prince of Wales before. It was never the speediest in town but then again you are not looking for a fast food place here.
Service was very slow. After a long wait for a table (we had reservations, but then so did everyone else) we had the pleasure of watching three tables who had come in after us get served first.
I couldn't get the attention of a server. Then Ben came along, and personally I think you guys owe him a promotion. He was very polite , apologized and even comped us with a special little dish of candied flower petals for the inconvenience. He made the service a lot more palatable.
Yes, the tea was really good, as well as the little sandwiches, scones, and other goodies. Tea for two is a special which is nice since it usually costs $72.00 for two plus tax, plus tip. The special is half off.
At least when the four of us couples were waiting for the hostess we all got equal treatment of no acknowledgements. No eye contact, no "I'll be with you as soon as I can with a smile"
Time for a little more training and a little more supervision.

    • Service
Thank icecoldnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

My daughter and I were at the Prince of Wales Hotel November 5th for their afternoon tea. The tea and goodies were wonderful and the atmosphere was traditional english, with beautiful decor and great service!
We did this last year and loved it and have decided to make this a yearly tradition.
Our server was very attentive despite how busy the day was. ( I think her name was Shannon) Well done we loved our experience.

    • Value
    • Service
    • Food
Thank goodtogo_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

This special date night was a arguable the worse we experienced. We arrived 10minutes early for our reservation and not seating areas where arranged yet. Several other customers had to wait as well. Next we were seated isolated from other guest, so we were forgotten about. Our server took over 20 minutes to bring us our tea that we had waited another 25 minutes to place the order. We were never asked if we would like anything more, other dining guests had gotten the chance to request more items to try. The sandwiches were awful. The special artisan bread was no more than white wonder bread. The tea itself was bland no real flavor. The only time our server spoke to us when she was waiting on us paying the bill. As locals we are never coming back to this poor excuse of an establishment. As for the manger he spoke to us when we were deciding on our tea, and we informed him that it has been awhile since we saw our server, nothing was ever done about that. Great awful experience. Too bad I can rate lower than 1.

1  Thank Vincenzo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017

My daughter treated me to my first high tea last week and it was more than I ever expected! The drawing room was so inviting and lovely, the tea and sandwiches were to die for and the Canadian cheese platter was delicious!!!! We had an incredible Server named Grace...the friendliest person and such great service!!!! She was the icing on the cake to a fantastic day!!!!!

Thank linda2016388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Drawing Room at the Prince of Wales Hotel also viewed

Niagara-on-the-Lake, Ontario
Niagara-on-the-Lake, Ontario
Niagara-on-the-Lake, Ontario
Niagara-on-the-Lake, Ontario

Been to The Drawing Room at the Prince of Wales Hotel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing