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“September 2017 Visit”

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Wyndham Garden Niagara Falls Fallsview
Ranked #25 of 128 Hotels in Niagara Falls
Reviewed 28 September 2017

Awesome Place,, so very close to everything!!! 15 min walk to all the attractions, except the wineries. Our time there was amazing, Staff was great, Tim Hortons was across the street, price was right!!!! I would recommend this hotel to travelers for sure, the bed was sooo comfy soft that we slept wonderful!!!! Thanks to your staff for an awesome stay everyone had a smile!!!!

Room Tip: 9th floor was great view was overlooking the cemetery across the street, but it was a great room Kin...
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 835rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 60 of 2,174 reviews

Reviewed 23 September 2017

The hotel was clean and pretty close to all the major attractions. We found the bed very uncomfortable and woke with aching backs both days. The staff were very polite but not very knowledgable of the area. We arrived with an almost flat tire asking for a recommendation of where to to go for help , did not seem to even understand the request. There is no garden or greenery, just pavement, which is not a problem but they do charge $15 a day for parking . I found it odd that you walk in on ground level at main entrance, once inside walk up 3-4 steps to check- in area, making it inaccessible to wheelchairs.

Room Tip: There did not appear to be any pretty views from the hotel but we were on the third floor and it was...
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

The room was clean and the beds were very comfortable. However, there was construction and a jack hammer mounted on a skid steer was hammering all day long.
I pity anyone trying to sleep during the day because the noise was loud and shook the building. The hotel is in easy walking distance to the casino, restaurants and falls views.

Room Tip: Room as high as possible.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

Very tiny room on the ground floor facing a busy street and this was a "deluxe king". The only room that we have ever had that was smaller than this one was in Tokyo.
However the room was clean and the bed was comfortable.
Not going to rush back, but it was ok and is within walking distance to the falls, although the return trip is mostly uphill.
Front desk staff was helpful and pleasant.
$14 for parking was annoying.

Stayed: September 2017, travelled with family
1  Thank Mac S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Very dissatisfied. Rooms were overpriced $350 per night with a view of the parking lot and garbage dumpster. Rooms were not properly cleaned and lamp stands were rusted. We received a call right at checkout threatening that if we were not out by noon they would be charging us for another night. My husband and I were just finishing our shower so they called our teenage children s room . They were rude enough that our children departed the room and we came out to them standing in the hallway with their bags. This was probably the worst hotel experience I have ever had.

Stayed: September 2017, travelled with family
Thank Anita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer W, General Manager at Wyndham Garden Niagara Falls Fallsview, responded to this reviewResponded 18 September 2017

Dear Valued Guest:

Thank you for your feedback.
I am sorry to hear that you had a negative experience with my team.

Please contact me at jwark@fallsviewgroup.com to provide me with more information so I can take steps to correct the problem.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Niagara Falls Fallsview

Address: 6170 Stanley Avenue, Niagara Falls, Ontario L2G 3Y4, Canada (Formerly Fallsview Inn)
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Niagara Falls
#11 Romantic Hotel in Niagara Falls
#13 Family Hotel in Niagara Falls
Price Range: €51 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Niagara Falls Fallsview 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Fallsview Hotel Niagara Falls
Fallsview Inn

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