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“Great Location”

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Windsor Ontario
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Location”
Reviewed 10 April 2012

We stayed the Easter Weekend and had a wonderful holiday, the hotel was quite crowded but the hotel staff did their best to accomodate people effeciently at check in. The staff here is exceptional, right down to the elevator gentleman and the cleaning staff. The Assistant manager (Karsten) was quiet helpful and accomodating when I made a request prior to the visit, she answered my inquiry quickly and was very friendly. The location is superb, offering excellent location to view the falls, both american and canadian, also right at the corner of clifton hill district, No need to use the car after its parked. The hotel offers many packages, we did the ultimate couples package and it was a great value, water park, restaurants, casino are all attached and easily accessible. The room was nicely decorated with floor to ceiling windows to enjoy the view, I would suggest the upgrade to fallsview, its so worth the extra cost. We will definately be back!

Room Tip: Upgrade to fallsview, so worth the extra cost!
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  • Stayed April 2012, travelled as a couple
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Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 April 2012

We booked a corner room (closest to the falls) high up. Great views of the entire falls and the gardens. We used our points and well worth the upgrade. The room was a bit tired, but the sights made up for it. We stayed in for the evening falls fireworks and ordered up room service. Great Sheraton wings as always!

The indoor pool is small, but the outdoor one is bigger and has a great view from the terrace.

Breakfast buffet is also decent and nice views.

Only issue is the hotel had a big convention on, so wait times for the elevator was long.

Free newspapers everywhere and staff were great.

Room Tip: You want a corner room with the small balcony. Great for watching the fireworks. Also as high as y...
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  • Stayed September 2011, travelled with family
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Helpful?
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 April 2012

I just went there for Spring Break, the service was excellent and the food was great a little bit crowded in the pool but overall it was a great experience. I will recommend it.

Room Tip: The best view for the Niagara Falls if you can't afford the Superior Floors is from the Restaura...
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  • Stayed April 2012, travelled with family
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Helpful?
Thank Shanick07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 April 2012

Down in Niagara for a hockey tourney, and the team decided to stay here. What a great choice! Rooms were well kept and, contrary to what some other users said, not dated. We've been to Niagara countless times and this has been our favourite! Helpful staff, computers in the lobby, connected to the Fallsview indoor waterpark, just a very great hotel in general.

Room Tip: Good view, ours had a spectacular view of the air shaft...
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  • Stayed November 2011, travelled with family
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Helpful?
Thank AMoodieSwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2012

My wife and I traveled through Niagara Falls on April 5th 2012 and stayed at the Sheraton to have a nice view of the falls and surrounding area. The view was very nice...that's where the nice ends. The price was $159. for a Thursday night and $19. for non valet parking. $30. plus tip(s) w/valet. It was a long walk to the parking garage that's located in another hotels basement. The room had a queen size bed and nothing else. You'd think for that kind of coin it would at least include a Jacuzzi, after all, this is Niagara Falls! There is no fridge, microwave, or anything else, if not for the view you'd feel you had been severely ripped off. If you don't mind a so-so room and are just interested in the view this is ok. But if you can, I'd try finding something else first!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank waynewilliams333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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