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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Mississauga, Ontario

Reviews from our community

Poor - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
micmaoz
Berlin, Germany
1 review
“Good”
Reviewed 12 August 2014 for a stay in July 2014

Easy to reach, close enough to the bus terminal so we didn't need a car. All in all, it was a good experience.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: It was in a good location, with bus terminal, shopping mall, grocery stores, cinema all in walking distance
Liked least: Could have been cleaner
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Jan 2016
Hello Micmaoz
Thank you very much for choosing Executive stay at Ovation Square one. We are always delighted to hear back from our customers about their experience ......we hope to accommodate you in the near future ..... thanks again for choosing Executive stay....... Regards Reservation Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matthew80...
Brookfield, Wisconsin
Level 5 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“No attention to detail - no maintenance”
Reviewed 28 May 2014 for a stay in May 2014
6
people found this review helpful

We were staying in Mississauga for our daughterʻs wedding. We had 5 total in our party. We followed the directions on our e-mail to call 30 minutes before arrival - when we did - the person who answered wondered what we were talking about. Went downhill from there. After picking up the key, we were given a sheet to call if there were problems. There were several problems and when we called the number on the sheet - it was not the correct number. We called the other number from our e-mail and got through. We told them that several things were not good as we did not want to be held responsible for them. First - the screen door to the balcony door was laying on the balcony floor - presumably broken. Another screen from one of the bedroom windows was in a closet. The bathroom shower faucet was dripping - actually more than a drip - and could not be turned off. There was a burn mark on one of the bathroom counters, and the coffee maker provided did not have the pot. We also had 5 people in our party and only four towels were provided. After our initial call to report these problems we were told that someone would be there the next day to take care of them. We were there for 6 days and guess what? We then called to get more information on the amenities - like where is the gym and pool. The woman who answered didnʻt know and would have someone call back in 10-15 minutes. They did and told us that she thought they were on the ground floor. They were, but the uncertainty was disturbing. We were only given one key - which normally would have been OK - but you needed the electronic key to access everything - including the locker room for the pool/gym, which proved to be a problem with both men and women in the party, only one gender could get access at a time - very inconvenient.

Most of these issues could have been solved if there were some kind of welcome/instruction book that could include information such as where is the gym/pool, where do you take the garbage, a list of places to eat/shop, how to use the TV, etc.

The suite itself was OK - nothing special - just in need of a basic fix-up. A bit of stocking of basic pantry items in the kitchen such as salt and pepper, kitchen towels, dish cloth, etc. The sloppy paint job in the bedrooms was almost amusing, but indicative of a larger problem.

The locations was actually convenient for most of our activities. Shopping and restaurants were close by as well as the mandatory coffee shop (since we couldnʻt make our own coffee :( ).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: The condition of the proper and the lack of attention by the management
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Jan 2016
Hello Mathew

Thank you very much for choosing Executive stay at Ovation Square one. We are always delighted to hear back from our customers about their experience we also apologize about the inconvenience you faced at our accommodation in regards to your complaints we would like to assure you that we have taken serious measures to ensure this problem doesn't occur again we do promise our guests that we will deliver the best service to maintain their happiness and we do our best to keep our word we hope to accommodate you in the near future and prove our intentions thanks again for choosing Executive stay Regards Reservation Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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