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Traveller rating
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All reviews stove top kitchen area home away from home would stay here again front desk staff bit dated bedroom microwave housekeeper
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Reviewed 6 March 2020 via mobile

We made arrangements to stay 1 night at this hotel as it accepts pets, we own a Shihtzu, we've stayed at many Mariott Residence's with our dog. We arrived at this hotel after travelling just over 2 hours to find out we need to sign their policy (never at any other) that is when we saw "their" price, $100.00 for our dog for 1 night, the room cost us $103 + $100 for our dog. A $100 for our dog that sleeps in her own bed We were stuck as we made plans hence why we were down there, we felt completely ripped off and they would do nothing. In all the Mariott Residences we've gone to at the most it has costed us is $20/night. We paid the damn bill and tried to have a good time. Once home my husband went through customer service of Mariott only to find they transferred us right back to the hotel. We will NEVER stay here again nor do I recommend this hotel especially if you have a pet. Call the hotel in advance to understand "their" policy before you make your trip!

Date of stay: March 2020
Trip type: Travelled as a couple
Thank Croft1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evans L, General Manager at Residence Inn Mississauga-Airport Corporate Centre West, responded to this reviewResponded 6 March 2020

Thank you very much for your feedback. Although we are a pet friendly hotel, we do use a flat fee for a pet whether it is a one night stay or a multiple nights. The cost is used to fully shampoo the room to ensure that our next guest will not be affected by allergic reactions.

Kindest regards,
General Manager
Evans Lo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019

I joined my son and 12 year old grandson for a minor hockey tournament in Mississauga. Stayed from Thursday until late Sunday morning. Great set up with a bedroom and separate living/dining area, with large flat screen TV. Also kitchen area with full fridge, microwave, dishwasher and stove top. All type of pots/pans/utensils included. Excellent hot breakfast as well. Rooms were clean and staff were friendly. Pull out bed was comfortable. Would stay here again.

Date of stay: December 2019
Trip type: Travelled with family
Thank Revmurph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, Manager at Residence Inn Mississauga-Airport Corporate Centre West, responded to this reviewResponded 10 December 2019

Hello Revmurph,
Thank you so much for staying with us and for your review!
We are glad to hear you enjoyed your stay and hope to see you again!

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Reviewed 25 November 2019

Stayed here overnight with family and found this hotel to be a good choice overall. Their front desk staff was exceptional at providing friendly and prompt service. The rooms appear to be a bit dated but they are clean, comfortable, and spacious. The breakfast buffet selection was good as well The only thing that I found a bit inconvenient was the drains in the bathtub take a while to drain and the water fills up really quickly even with the drain cap out. Other than that, this is a family friendly hotel and we enjoyed our stay here.

Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
Thank Sane3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, Manager at Residence Inn Mississauga-Airport Corporate Centre West, responded to this reviewResponded 26 November 2019

Hello Sane3,
Thank you very much for choosing to stay with us and for your review!
We are so glad you enjoyed your stay with us and appreciate the feedback!
We will definitely inform our maintenance team to keep an eye for drains during their checks!
Thanks again, we hope to see you again soon!

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Reviewed 20 October 2019 via mobile

Staff all very friendly. Breakfast buffet. Rooms large, but a bit dated. Full size kitchen.

I couldn't find a safe in our room- so something to consider. Our amenities (shampoo/conditioner /etc) also weren’t refilled the next day. My family brought their own, so I wasn’t in dire need of some and I’m sure they would have given me if I asked.

Coffee and tea always available. They had a pool and gym as well.

Overall a good experience.

Date of stay: October 2019
Trip type: Travelled with family
Thank jrg808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, Manager at Residence Inn Mississauga-Airport Corporate Centre West, responded to this reviewResponded 22 October 2019

Hello jrg808,
Thank you very much for choosing to stay with us and for your review.
We do have safety deposit boxes at the front desk for our guests to use and we will be discussing amenity refills with our team.
Thank you very much for the feedback as we are always striving to improve.
We are glad to hear you enjoyed your stay and we look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2019

Commencing to show a little wear.
Receptionists require training.
Good physical location re highway & airport access.
Breakfast was average.
Two elevators.
Swimming Pool.
Basketball court.
Airport Shuttle available.
Kitchenette was poorly equipped.
Percieved value was average.
I would tend to book another property.

Date of stay: July 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rum_Water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at Residence Inn Mississauga-Airport Corporate Centre West, responded to this reviewResponded 30 July 2019

Hello Rum_Water,
Thank you very much for your review.
We are very sorry to hear your stay was not up to our standards and will be looking into these matters.
Thank you for the information and we truly hope to see you again to show you a better experience.

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