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“Mississauga location - better to save your money”

Blueheel Dance Studios
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Attraction details
Fee: Yes
Owner description: Latin & Ballroom Dance Studio offering fun & social dance activities including dance lessons for adults and youth, dance socials & events. Located in the heart of Port Credit, Mississauga's jewel by the lake, this beautiful studio takes classic latin & ballroom dance to a new level of fun with an edgy, relaxed atmosphere. Learn to dance, now. A whole new social life to be discovered.
Reviewed 27 August 2014

Paid for 8 private lessons. Used 4, and were then put off by the ongoing terrible customer service. Its better to either go to any of the other dance studios in Mississauga, or to flush your $700+ for 8 private dance lessons down the toilet, because even if you're unhappy with the level of service you receive, you will not get your money back (even if you speak to an owner)!

I'm completely put off dancing lessons - thanks Blueheel!

2  Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline A, Owner at Blueheel Dance Studios, responded to this reviewResponded 15 September 2014

We sincerely regret that you had an unhappy customer experience. Being a small business, we know our success relies on the positive experience of our clients and it has always been our working goal to do so. We are frankly quite surprised at the escalation of the situation as we have been in business for over 10 years and received positive endorsements from our clients and community organizations alike. We do regret that this was not so in your case. Our company policy is to replace any lesson that a client is not, within reason, happy with. My business partner, with whom you spoke, did offer a store credit which is our company policy but if you are that unhappy with the studio, please email me directly at caroline@blueheel.ca and I will arrange a refund. Thank you for your feedback. Going forward, we will certainly keep in mind your comments and learn what we can from it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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