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Reviewed 16 August 2020 via mobile

This hotel was a beautiful place to stay for our layover. We had a suite with 2 queen beds as there was myself and my friend and her daughter. There is a shuttle to and from the airport, wake up call if needed. Check in was quick and easy. Bed was very comfortable. Nice bathroom. Coffee Maker. Cable Tv and wifi included. Desk staff was very friendly upon arrival and check out. Would definitely recommend using this hotel as it is very near the airport

Date of stay: August 2020
Trip type: Travelled with friends
Thank TanyaChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albert Kreimerman, Other at Four Points by Sheraton Toronto Airport, responded to this reviewResponded 17 August 2020

Dear TanyaChan, I would like to sincerely thank you for your feedback and staying with us at the Four Points Toronto Airport. We take great pride in the over experience we provide our guests and feedback such as your makes all of our team's efforts worth the time we put into the accommodating our guests every minute of the day and servers an continued encouragement. We look forward to accommodating you again soon. Yours w/ Hospitality,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2020

The hotel has been renovated and it is located less than a 10 minute walk from Terminal 3 of Toronto Pearson International Airport.

During COVID-19, the hand sanitizers located in the lobby and on the 6th floor were empty. If you are a light sleeper, avoid this hotel as you will be unable to sleep based on the cars/trucks from the street and hearing the conversation from the guests in the next room. The noise from the air conditioning unit will also keep you awake.

There is a new Element by Westin being built behind it, which looks very nice but I believe it is the same owners as this property. If this is indeed the case, I would be wary that they may have also cut costs with respect to soundproof windows and walls.

Date of stay: June 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank qrctraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albert Kreimerman, Other at Four Points by Sheraton Toronto Airport, responded to this reviewResponded 12 August 2020

Dear qrctraveller, Thank you for choosing to stay with us and we truly value your feedback and business during these challenging time for both our guests and hotel. Our efforts are prioritized on combating Covid and ensuring our guest's both well being and peace of mind in order gain confidence and ensure guests feel safe traveling and staying with us. Your feedback with refence to hand sanitizer and noise from the air conditioner is noted and has been addressed with our daily operations. Be well & Safe. Yours w/ Hospitality, Albert

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Reviewed 10 March 2020

Stayed here for one night to attend a conference at the convention centre nearby. The hotel is pretty typical of an airport business hotel. It was clean, modern looking, room fairly spacious. Nothing luxurious, and a tad pricy for the class, but certainly decent for a quick stay.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank BoywonderTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2020 via mobile

I was shocked at the breathtaking scented arrival. In 2020 why does a hotel scent its lobby? I won't be staying at any Four Points again as I was told they all do it . Staff were nice, tmroom acceptable .

Date of stay: March 2020
Trip type: Travelled solo
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LauraTinapay, Housekeeping Supervisor at Four Points by Sheraton Toronto Airport, responded to this reviewResponded 10 March 2020

Dear John R,

We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.

Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Four Points by Sheraton Toronto Airport, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Mississauga!

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Reviewed 5 March 2020

On our journey home via Toronto Airport, we rented two rooms at the Four Points by Sheraton at 6257 Airport Rd. The hotel has recently been renovated and was in excellent condition. We each had a room with a king size bed and we agreed that the beds were the most comfortable ever experienced. The rooms were clean, spacious and quiet with lovely bedding and towels. I will definitely stay here again.

Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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