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“Disappointing”

Shakespeare's Steak House
Ranked #62 of 1,494 Restaurants in Hamilton
Certificate of Excellence
Cuisines: Seafood, Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 20 December 2017

A special dinner out selecting Shakespeare's based on past experience. My husband requested a quiet romantic table when he reserved. We were placed by the bar doorway with wait staff rushing back and forth. Delay between salad and entrée was extensive and then following our entrée quite a bit of time before anyone paid any attention to us for dessert. We sat actually joking that we must be invisible. Finally we were asked and dessert was delivered. Never asked if we wanted coffee. 5 star pricing 3 star service. Not sure we will return anytime soon.

Date of visit: December 2017
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2  Thank CathP027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 157 reviews

Reviewed 10 November 2017

We dined at this wonderful establishment to use up an anniversary gift card. The atmosphere and decor here is divine and comforting. Soft lovely music plays in the background to add to the elegance of the surroundings. I ordered the strip loin steak, which as perfectly grilled to my satisfaction and my wife was extremely delighted with the salmon, again done to perfection. The waiter was congenial, menu knowledgeable and his laid back warm demeanour, was very comforting. The desserts were absolutely decadent. We will return !!

Date of visit: November 2017
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1  Thank Allan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

I have been to Shakespeare's twice and both times the food and service has been excellent. The decor could use some help to bring it into 2017 but they don't need to change a thing about the food or service. The staff make you feel like you are a regular. I especially like the way they end your meal by bringing an oversized brandy snifter full of candy to munch on over coffee! Nice touch.

Date of visit: June 2017
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Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

We went for dinner at this restaurant, my boss and I and invited a customer. The service was great until our guest commented about his order saying it was not explained that his meal would not have a bone. The waiter started to be rude saying it is what it is, this was really discomforting. They change his meal but the rest of the dinner, the waiter had an attitude. Too bad, not going there anymore.

Date of visit: September 2017
1  Thank joseel228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

All of our guests (13 in total) described their food as delicious. Most had steak which no one was disappointed with and the others who had fish or chicken were equally pleased. Our personal waiter/concierge Louis was a total treat to have serving our table. Everyone had something good to say about him. The evening was a total success. We weren't rushed in any way. Thanks for a lovely evening.

Date of visit: September 2017
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1  Thank Rothesay331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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