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All reviewsindustrial areaother hotelsout of the waycomplimentary breakfast issalt water poolhot tubclean hoteleasy accesswonderful staythe breakfast areawafflesmajor highwayroom was spaciousbusiness tripfront desk staffking suitewould definitely stay here again
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Reviewed 22 October 2017

my room was large and clean, had a living area, big working desk, kitchenette, nice bed. Complimentary drinks and food from 6 - 8pm. Breakfast included along with take out breakfasts at the front desk. A very nice hotel, staff very friendly. I would recommend this hotel to anyone.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danny201, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded 4 December 2017

Dear Guest,

Thank you for taking time out from your busy schedule and sharing your feedback with us.

“Great Hotel” Thank you for your great comments about the hotel. We are excited that you have great stay and you enjoyed clean rooms, big working desk and kitchenette, comfortable beds, evening reception and the breakfast.

Thank you for your strong recommendation about the hotel to future travelers.

We will be looking forward to see you on your next visit to our hotel. For any assistance please feel free to contact us.

Best regards,
Fawad Khan
Assistant General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

Stayed here for three nights. The accommodations, breakfast, evening snacks and entire facility was great. Have absolutely no complaints and would stay again. Very good value. Close to highway and easy to get around.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danny201, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded 4 December 2017

Dear Guest,

Thank you for taking time out from your busy schedule and sharing your feedback with us.

“Great Stay” Thank you for your great comments. We are excited that you have great stay at our hotel and you enjoyed clean rooms, hot buffet breakfast, evening reception, easy access to hotel and very important the value for your money spent.

We will be looking forward to see you on your next visit to our hotel. For any assistance please feel free to contact us.

Best regards,
Fawad Khan
Assistant General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Our stay at Brantford Hampton was great. Clean rooms, suites are very large. Very friendly staff. Nice hotel. Go early for breakfast it gets busy later in morning. Would stay at this hotel again for sure.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank local_travel_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danny201, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded 4 December 2017

Dear Guest,

Thank you for taking time out from your busy schedule and sharing your feedback with us.

“Excellent Hotel” Thank you for your kind words for the hotel and hotel staff. Our staff feel pride in their work to make stay comfortable of our guest. We are excited that you have great stay at our hotel and would like to stay again when you will be in the area.

We will be looking forward to see you on your next visit to our hotel. For any assistance please feel free to contact us.

Best regards,
Fawad Khan
Assistant General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Hotel stay was fine, but I was overcharged and the front desk isn't answering when I call for an explanation.I have called twice now at various times in the day. Looking for some better customer service from such a large chain of hotels.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 91kristip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danny201, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded 4 December 2017

Dear Guest,

We would like to thank you for sharing your feedback with us.

We are sorry we were not able to provide you with a highest level quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. We take authorization at the time of check for any incidentals used during the stay and once guest checked out that extra hold and not used released automatically.

Please feel free to contact me if you have any further questions.

Thank you for your feedback and we hope you will come back and stay with us again

Best regards,
Fawad Khan
Assistant General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Very quick check in, very clean, staff very helpful. Would stay again. Great Hotel. Was welcomed as a Hilton Member personally at check in and in my room with a note from staff. Great place. Pool area was clean. Breakfast foods could be better.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 187maureenv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danny201, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded 4 December 2017

Dear Guest,

Thank you for taking time out from your busy schedule and sharing your feedback with us.

We are excited that you have a great stay at our hotel and you have enjoyed easy check in, clean rooms, clean pool area, welcome as Hhonor guest with handwritten welcome note and friendly staff. That what we are looking for so all our guest have a memorable stay at our hotel.

We will be looking forward to see you on your next visit to our hotel. For any assistance please feel free to contact us.

Best regards,
Fawad Khan
Assistant General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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