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Reviewed 1 July 2018

With the usual form, fit and functions expected of the brand.

Large room, plenty of work space, comfortable bed. Decent size bathroom with the usual soaps and shampoos. Fitness center was a bot on the small size for the number of rooms but manageable. Very nice open lobby area, Bistro and work areas.

Very helpful staff, some good recommendations for dining choices and transportation options.

Convenient if less than charming location. Lovely views of the Costco, big warehouses, etc. And a bit more than normal street noise with a lot of traffic.

Room Tip: Tray and get away from the main road
  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Service
Thank herb v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

The staff were friendly and professional! Always acknowledged when walking by the front desk and in the corridors. Was there for a conference and upon check out asked specific questions on how my meetings and training were going. The Bistro restaurant in the hotel is wonderful! Ate there two nights. The Cobb Salad is a good large portion, filling and just overall amazing. The burger was delicious as well. All the meals served during the meetings were very well prepared and of full of flavor. Overall great stay and would recommend to anyone staying in the area.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank michellestemberga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018

Typical mid-grade hotel.

Staff is pleasant, but very stiff, lobby is large. Lots of policies, even handed out a sheet with policies and threats for violating same. Nice Welcome - must have had some problems in the past, not sure.

Pros:

Location is very convenient, several restaurants within walking distance. Rooms are large and the AC works well. Decent condition.

Cons:

Place is over marketed, web site leads you to believe this is some type of special place with special foods and accommodations. In reality is is a rehabbed Courtyard, with no apparent actual Courtyard. No coffee can be found, except behind the main cafe counter, which never seems to be staffed. Front desk is slow for everything, hotel, food, coffee, vastly overpriced for what it is, (think more than Airport pricing) menu is very limited, mostly to snack foods. Strip mall location with limited ambiance, not a good place to try to relax.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank tri_man11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBrampton, General Manager at Courtyard Toronto Brampton, responded to this reviewResponded 14 June 2018

Dear valued guest

Thank you so much for taking the time to provide feedback regarding your stay with us.

We have certainly noted your comments and addressed accordingly with the department concerned as your satisfaction is important to us.

I do hope you have another opportunity to visit with us should you have occasion to visit Brampton in the near future.

With immense gratitude,

Basem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

Everything in the hotel was great. The hotel staff was friendly. Our room was clean and silent. The price was good. It’s near the airport. The hotel has und a big parking place. The area around was ok.

Stayed: May 2018, travelled with family
Thank aliwombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018

The say you can't put lipstick on a pig... this place has been around for a long time. Thanks for the upgrade!! But serious for the business traveller, I have stayed in better places.Desk was slow, thanks for the bottle of water. You are in a strip mall. I get it. Just think they should do more!

  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Doug O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations S, Manager at Courtyard Toronto Brampton, responded to this reviewResponded 7 May 2018

Dear Doug O,

On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at Courtyard Toronto Brampton.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can deliver great experiences. Thank you for staying at the Courtyard Toronto Brampton and we hope you choose to create more memories here whenever your travels bring you back to Brampton.

Regards,

Shweta Naik
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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