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“Worst customer service”
Review of Topper's Pizza

Topper's Pizza
Ranked #49 of 201 Restaurants in Belleville
Cuisines: Italian
Restaurant details
Reviewed 22 May 2018

On June 20th, 2017 after a long day of cleaning after the moving company finished packing my house I promised my cleaning crew Beer and Pizza... I had the beer cooling in the hotel room fridge and I ordered pizza online from Topper's and received the following automated reply:

Dear XXXXX XXXXXXXXXX,
Thank you for your order. To make any changes, or should you need further assistance, please call us at 613-813-7171. Average Delivery time is 45 minutes. Please note that quoted order times are estimations, order times can vary during peak business hours.

Then the order never arrived, I still had a very hungry crew and tired crew, we had to order from Tina's, thank goodness they were more reliable then Topper's.

I sent an email to head office of Topper's they never saw fit to reply, however sent many advertisements to my inbox. I have waited and after 11 months still no reply, I feel this was a fair time to wait before telling family and friends of the poor service and lack of reply, and now to post on here, I would never post a frivolous comment and certainly not without giving a place of business the chance to make it right first, I am also resending the email as I feel it only fair... my advice... Order from Tina's

Thank you,

    • Service
1  Thank weistj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 25 reviews

Reviewed 18 April 2018 via mobile

Great pizza fast service always fresh can't ask for a better one. Friendly staff curtious so good ...

1  Thank Chaight011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

Ordered the Tuesday Special - lrg with 10 toppings! Absolutely delicious! The crust, done with garlic and parmesan was fabulous and in spite of ALL the toppings was perfect (not soggy at all). The toppings were generous in portion and the bacon was "real" bacon, not imitation. We walked in to order and only waited about 10 mins. Hot Fresh and super Tasty. Woman behind the counter was very friendly and very helpful. One of the best pizzas I've had in a long time - sure hope this Tuesday night deal is available in my home town!! TIP: Hold the box with "2" hands (it's heavy) lol

1  Thank Carol Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Great selection of pizzas to order and their system remembers your last order so you can reorder if you wish, great crust not to well done. Staff is always friendly and helpful!

1  Thank shirleyo593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

We would probably rate this place 2nd in Belleville, here is why. Order on line, they tell you 25 minutes until it's ready, good to know. I love all the options of spice, garlic, hot sauce swirl etc. The pizza is ready when you arrive, the bacon is real not crumbled. The pizza center is cooked not soggy (with all the toppings this can be a pizza hazard) and the sauce tastes authentic. Price range is good for the quality of pie you get. We will definitely order again as the location is also easy to get to in the city, up town with good parking.

    • Value
    • Service
    • Food
1  Thank CottageMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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