Nice enough hotel but typical big American one. Staff were friendly and helpful. The room was clean and nicely laid out but quite small. Comfy bed and great pillows. It's a nice location to walk along the harbour front.More
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Nice enough hotel but typical big American one. Staff were friendly and helpful. The room was clean and nicely laid out but quite small. Comfy bed and great pillows. It's a nice location to walk along the harbour front.MoreShow less
We truly appreciate your sincere feedback, Christine D and hope to have another chance to welcome you back again soon!
We stayed here on the long weekend in May. The rooms were nice. It is pretty pricey due to its location on the harbourfront. You have to pay extra for parking. The pool area looked nice. We sat in the pool area to warm up as it was damp and cold outside. The hotel seemed to be packed while we were there but the noise level was not bad at all. The location is great if you want to go across to casino or Scotia Square as there are attached catwalks so you do not have to go outside. Also, it is very close to the boardwalk if you want to take a walk along the waterfront. Once you are parked, you can walk most places for food, drink, entertainment, sightseeing or exercise. Great location!
We are certainly delighted to see from your feedback that you had a great stay with us. Hopefully the next time you visit Halifax, the weather will be warmer and you can bask in the glorious sunshine! Thank you, mrstthorn!
This is one of most service oriented hotel I have been to in some time. The hotel is well maintained and on the Harbourfront. Beyond that the customer service was above and beyond what I am used to at a good hotel. The front desk staff was excellent. I thank them for so quickly finding my lost credit card and find an address that was difficult to locate. Also the banquet staff was more friendly and service oriented than I have experienced for some time. This hotel is a credit to the Marriott properties.
My wife and I stayed for 2 nights. The front desk staff and bar staff were friendly and helpful. The food at the bar was just okay. The room had a view of the roof but was fine and was clean. One would think that a hotel with this location would offer better views but that is a design issue that can't be changed at this point. I hated the pillows on the bed because they all seemed like feather and would squish flat by morning. The location was PEFECT. The boardwalk and restaurants were literally steps away.
Location is good, that’s about it. Our first room smelled awful like mold... we woke up with stuffed noses/sinuses :( so we asked for a new room which they did accommodate. Nothing special about the rooms. Our view was the rooftop. You could easily stay somewhere cheaper and get the same amenities...
Good Evening Allison G,
We strive to deliver the most exceptional experiences for our guests and I am terribly sorry to learn that we did not meet your expectations during your recent stay. Your comfort and satisfaction is extremely important to us, and we would be grateful to have another opportunity to welcome you back and see that you have the superior stay that you should come to expect and definitely deserve.
This is an excellent location and the hotel is completely adequate. It could use a refresh, but it is totally fine. Rooms are spacious, good beds & bedding. The restaurant is quite good, nice drink menu and good food. Reasonable prices for a hotel restaurant. Right beside the Lower Deck, which is fun!!!
Front desk staff were very helpful. Public spaces are very spacious.
Thank you for the great feedback on our very own Harbourstone Restaurant as well as our guest rooms. We are actually very excited to share with you that we are in planning mode to refresh all of our rooms and our room renovations design is almost done! We'd love to see you back again and want you to know that if there is anything that we can do in anticipation of your future stays with us, to please be sure to let us know. Thank you again, sls_ontario!