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All reviews fire station one bedroom suite sister hotel whistler village complimentary breakfast full kitchen yogurt hard boiled eggs higher floor ski lockers hot chocolate locker room shops and restaurants small balcony great room hotel is in a great location well equipped kitchen
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Reviewed 3 September 2017

This hotel is perfect for a family getaway. Right from the get-go, we were treated very well. The proximity to the trails was great for the family and dog. Our favourite restaurant (21 steps) was very close. The pool was excellent for the kids and hot tub was great to meet new families from all over the globe. Great experience.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with Pan Pacific Hotels Group
Thank leo159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded 5 September 2017

Dear Leo,

Thank you for your review.

I am pleased to see that your family enjoyed your time with us in Whistler and it sounds like you made the most of your stay here.

I hope that we can welcome you back again soon.

Best regards,

Tom F - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2017

We arrived in Whistler early and were pleasantly surprised to find out that they had a room ready and that they had given us a complimentary upgrade. Never having been upgraded in our lives, this was a wonderful treat and one of the highlights of our trip! Our room was spacious, immaculate and an absolute treat! Every employee we had contact with was helpful, welcoming and friendly. The pool was a bit chilly but sitting in the hot tub looking at the mountains more than made up for it! We were a bit worried about the cold breakfast but that turned out to be for no reason as it was better than most hot breakfasts. There was plenty of choice and it was all fresh and of nice quality. Overall, we had an excellent stay and would highly recommend staying here for your trip to Whistler.

  • Stayed: August 2017, travelled with family
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1  Thank Fanookin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded 25 August 2017

Dear Fanookin,

Thank you very much for your review.

I am delighted that you enjoyed your one time complimentary upgrade. It's really great to know that all of our team were so friendly and helpful throughout your stay.

I hope that we can welcome you back again soon.

Best regards,

Tom F - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

Our 2nd stay at this hotel and in the 6 year gap we still found this to be an excellent choice when staying in Whistler. The Lower Suite we were given was spacious, clean and looked out over the main entrance giving decent view of the area.

The complimentary breakfast offered a variety of food and the pool although small provided a welcome place to relax at the end of a long day. Parking (for a fee) was available and provided easy access from there to our rooms making unpacking a simple affair.

Everything in Whistler is close with bars/restaurants/shops/Gondola all within walking distance.Staff were friendly with a fast check-in and advice given on places to see on our route North when leaving.

On our next visit we'll choose here again.

  • Stayed: August 2017, travelled with family
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Thank BarryBarnstable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded 24 August 2017

Dear Valued guest,

Thank you for taking the time to write about your experiences at the pan Pacific Village Centre.

I am glad to hear that you again found the hotel to your liking and our team friendly and helpful.

I hope that we can welcome you back to Whistler again soon.

Kind regards,

Tom F - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

The staff was friendly and accommodating. The room layout and views were outstanding. The bed was wonderful! The walk-able village atmosphere of Whistler was enchanting. Everything we needed was just a few steps from the hotel.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Pan Pacific Hotels Group
Thank 542mrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded 23 August 2017

Dear Valued Guest,

Thank you for taking the time for your feedback during your stay

We are am glad to hear that you enjoyed the layout of our suites and enjoyed all that Whistler has to offer

Thank you again for sharing your feedback with us. If you have any questions or would like assistance with future bookings, please do not hesitate to contact us directly. We look forward to hopefully welcoming you back to the Pan Pacific in the future.

Kind regards,
Robbie B - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

It had been 16 years since my last visit to Whistler. I chose this hotel due to its' great TripAdvisor ratings and price. The suite was spacious, clean, comfortable and in the middle of all the Village "action". Hardly needed the car once we were there as most things were within an easy walk.

Room Tip: Paying for a higher floor is probably worth it....the lower floors look out over yuck.
  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with Pan Pacific Hotels Group
Thank Shelli J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded 20 August 2017

Dear Moishe,

Thank you for your review.

I am glad that you enjoyed your return trip to Whistler. It's great to hear that you found our location convenient and your suite clean, spacious and comfortable.

I hope that we can welcome you back again.

Kind regards,

Tom F - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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