Well situated, rooms require updating. Noise from strange door set-up (one main door leads to two separate room doors). Check-in and staff very friendly. Garage parking convenient but expensive. Overall a pleasant stay.More
- Free Wifi
Well situated, rooms require updating. Noise from strange door set-up (one main door leads to two separate room doors). Check-in and staff very friendly. Garage parking convenient but expensive. Overall a pleasant stay.MoreShow less
We are delighted you enjoyed your stay with us Norman W! Our rooms are currently being renovated so we hope you return for a stay with us in the future to see the great updates we have made. We love hearing that our entire staff was friendly; providing an outstanding guest experience is our priority!
We booked Whistler Inn & Suites online through a 3rd party booking company. When we arrived at the hotel the staff told us we could have gotten a cheaper rate if we booked directly through them. That's seriously the last thing a customer wants to hear when they first arrive.
The room was spacious and clean but quite outdated. The kitchenette was a nice to have and was well stocked. After a long day in Whistler we decided to check out the pool and hot tub. The pool was quite dirty with a lot of fluff and general debris. We took it upon ourselves to sweep the pool just so we could swim in it. The hot tub was small and in dire need of a new paint job. Overall I felt the hotel was great but a little run down.
Thanks so much for staying with us and we really value your feedback. We're glad to hear that you enjoyed your overall guest experience. We really appreciate your comments on your arrival and pool experiences and are reviewing with our team. Please note that we are in the process of updating our guest rooms and hope we will have the opportunity of welcoming you back when your travels bring you back our way.
I did get the room at a discounted rate even then I found the value was only okay and it broke even for what kind of room it was in Whistler. Staff were attentive when needed, but didn't particularly go the extra mile to make us feel welcome. The cleaning service was great and coming into a clean room and finding some clothes folded was a pleasant surprise. The location was ideal and central. The elevator gives a good jerk and that is something that should be looked at but I am not taking any points off for that. Overall this was a decent experience, I would come back but it would not be my first choice.
Thank you Ahernan2047 for your review. We will pass along your feedback to our team. I am delighted you liked our central location in Whistler Village with so many great activities going on!
Wow, we never expected to see snow in June in BC, but it was fantastic to have snowing up at the top Blackcomb. The Gondola ride was also a great experience. And the best part is we can still see the snow caps around the mountains ! The Village Inn setting was warm and friendly. We wish we had more time to spend in Whistler, will be back one day again.
We love it when it snows, no matter what time of year! So glad that you were able to enjoy, Edbraz. We hope you are able to return to Whistler again, maybe to enjoy some winter skiing next time.
We stayed here in January 2018 with another couple. The whole condo was well equipped. I loved the heated floor in the main bathroom! The owner showed up when we checked in to give us a rundown of the place. Very helpful. The bus station is just a short walk to the right of the driveway, which takes you into the village and drops you off at the mountains. I’d stay here again!
Tina C, you made our day! Thanks for the great review and helpful travel tip. We look forward to welcoming you back.
The property is good the rooms clean and the staff helpful. The hotel offers basic cooking facilities, a spa, 24 hr tea coffee service in the lobby for guest pool is conveniently located and walking distance from the village centre and activities bars & restaurants.. Onsite parking is offered at a additional charge of 25$ per ngt. A good option when staying in Whistler
We are delighted you enjoyed your stay with us. Ashish S. So many of our visitors love our central location in Whistler Village ... we are glad you do too!