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“Not so good.”

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The Listel Hotel Whistler
Ranked #17 of 49 Hotels in Whistler
Certificate of Excellence
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949 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
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Chattanooga, Tennessee
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 26 February 2012

Stayed here last week for four nights and was disappointed to say the least. Checkin was uneventful and fairly pleasant and the desk staff were decent and only gave us attitude when trying to exchange currency. The guys working the lobby and helping with ski storage every day were very pleasant and genuinely helpful. The rooms are plain, and low budget...I guess like you'd expect for a Best Western hotel. Parking was underground and more than ample, even for our large SUV. I had multiple towels in the room and also in the spa area that had foot long black hair on them (NOT MINE), and also found this in the bathroom floor, and bath tub on arrival. Nice. Also, the shower curtain in the room smelled so badly of mildew it made it hard to shower and literally you could smell it throughout the hotel room after showering. The beds are overly firm, and the pillows are all foam rubber, not the nice feather / down that you get in most of the other hotels in the area. There is no in room entertainment system, just basic cable. Breakfast was included for free....and that's what its worth. Its your basic cheap hotel chain food consisting of processed, pre-packaged type pastries, bagels, yogurt, bananas, and juice / coffee. Poor quality. You're much better off going 150 feet away into the village to eat breakfast at the Hot Buns bakery or at Starbucks. The hot tub is indoors in a small room and seats about 8 people comfortably. There are no robes in your room, so you get to walk through the main lobby in your swimwear to get to the hot tub and sauna area. The upside is that if your lucky the towel you get in the sauna area has about a 50% chance of having someone else's hair all over it!! The hotel is about a 300 foot walk to the village square, and about 1.5-2 blocks walk to the slopes and gondolas for both mountains. I think we paid about $189 plus tax per night. Parking was around $20-22 per night. Not too terrible for the area. Was it quiet...yes for the most part. But I would so gladly pay a little more to stay somewhere cleaner, closer, and with a few more amenities and better service. I will never be staying here again on a return to Whistler after so many years of good stays at the Fairmont, Westin, Pan Pacific, etc.... Yes they are on a whole different level and not quite "budget" like this, but there is truly a difference. I did not include pictures...imagine a Best Western anywhere and thats what it looks like. If we could include smells in our reviews, I'd have included the nice mildew smell for all to enjoy.

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  • Stayed February 2012, travelled with friends
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1 Thank frosty5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 February 2012

I stayed in the Listel for four nights in February 2012. For winter sports the hotel is conveniently located in walking distance to the Whistler base. The hotel has a ski storage service which allows you to drop off and pick up your equipment at the reception.

Parking was $18 a night. This is quite ok as there is no overnight parking allowed anywhere in Whistler on streets or parking lots (due to snow plowing).

The included breakfast was basic only, but sufficient. Skip the coffee though, it's ugly. Better grap a coffee from *bucks on your way to the gondola.

The beds were worn, I could feel every spring of the mattress. If you are sensitive for this, you might want to look for a different hotel.

The hotel features a hot tub and small saunas for men/women. Very basic so that's all for wellness. Other hotels in Whistler offer a lot more in this field.

In total a completely basic, average hotel. It's perfect for a good deal, but if you are looking for something special you probably want to look for something else.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank MUC-YVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2012

We stayed here from feb. 13.- 17. And it was great. We had booked a room with two queen beds, when we checked in the front desk person asked if we needed the two beds (which we didnt) so we got upgraded to a jr. Suite. That was great! The room was very spacious and we had lots of room for all our stuff. No noise at all. The breakfast was also very nice, there was bread, bagels, cereals, eggs, juices, fruits and it was refilled all the time. Location of the Listel Hotel was just excellent, less than 5 min. to the lifts.
Your skis are not allowed in the room so the front desk will hold them for you, just ask for them before going to breakfast.
All in all The Listel Hotel is very nice, clean and it has a perfect location.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank KKnudsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Listel Hotel Whistler

Property: The Listel Hotel Whistler
Address: 4121 Village Green | Blackcomb - Whistler Village, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#19 Romantic Hotel in Whistler
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — The Listel Hotel Whistler 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Whistler
Whistler Best Western

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