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All reviews creek running beautiful atrium tropical plants atrium area hockey tournament hot tub rooms are clean and comfortable perfect stay hear everything kids loved the pool sliding door the air conditioning indoor pool hotel room solarium prestige rates
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8 - 13 of 155 reviews
Reviewed 13 August 2020

Booked a room here at the last minute and were so pleasantly surprised. The location was central but quiet. Parking is plentiful. The staff were always available and so helpful. Choosing a room that overlooked the atrium was the way to go for the atmosphere (and our room wasn't extra humid because that space is so large). The pool is open with limited numbers which was amazing. We used the gym which was clean and had all working equipment. We had a room with 2 beds and we found it very clean and spacious. We will definitely recommend it, and will definitely stay there the next time we head up to Vernon.

Room tip: It is worth it to book a room with a view of the atrium. Some even have their own balconies. Check for the room view/location when booking.
Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
Thank S R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Gibbs, General Manager at Prestige Vernon Lodge and Conference Centre, responded to this reviewResponded 16 August 2020

Thank you so much for the great review! We look forward to welcoming you back again soon!

Christina Murray
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2020 via mobile

All the rooms have sliding patio doors leading to a pretty atrium where the pool is. Unfortunately both mornings we were there, someone let their kid our to run around screaming and throwing hissy fits BEFORE 6 AM BOTH mornings. It echoed off the glass atrium making it impossible to get any sleep. The Thursday might we were there it was peaceful but the Friday night some family set up at a table 6 feet from where our bed was on the other side of the patio door. They partied until late making it impossible to get any rest. Not a peaceful hotel at all. Also looks a bit scary from outside buy is clean and updated inside. The staff were friendly and helpful. We would not stay there again.

Date of stay: August 2020
Trip type: Travelled with family
1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Gibbs, General Manager at Prestige Vernon Lodge and Conference Centre, responded to this reviewResponded 16 August 2020

Thank you for your feedback, we appreciate hearing from you. We are sorry to hear that your stay did not meet our usual expectations. We would love to discuss this with you further. Please contact us at 250-545-3385.

Thank you
Christina Murray
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2020

We had a great time here with the kids. All the staff were very friendly and accommodating,and everything was very clean, and the kids loved the pool. The location is great .. close to everything from restaurants, grocery stores and a 15 minute drive to the beach. We will be back.

Date of stay: July 2020
Review collected in partnership with this hotel
Thank evieb55111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Gibbs, General Manager at Prestige Vernon Lodge and Conference Centre, responded to this reviewResponded 17 July 2020

Thank you for your great review. We are so glad that you enjoyed your stay with us and we look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2020 via mobile

Pros:

Pool was open for use, which was good because the weather chased us indoors.

Forest Like feature in the atrium, there’s a running creek that goes through the hotel; which I’ve never seen before.

Rooms were clean and easy to get to, well marked out.

Cons:

The room we were in, the heat was on and we couldn’t find the air conditioning. The windows didn’t have a screen so when we had it open trying to cool off, bugs were getting in. Also the towels we had to use for swimming were more the size of dish towels and we ended you tripping a few times back to our room. We ended up bringing our own we had brought with us as the were bigger and able to dry off better in the pool area.

Overall it was a good trip and would gladly stay there again.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank DVLH93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Gibbs, General Manager at Prestige Vernon Lodge and Conference Centre, responded to this reviewResponded 10 July 2020

Thank you for taking the time to leave us your review. We are glad that you enjoyed your stay and hope to welcome you back again soon. We appreciate your comments and will take a look in to them.

Thank you again

Christina Murray
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

We often visit Vernon to see family and sometimes stay at the Vernon Lodge which is very comfortable and attractive. The inner courtyard has a lovely pool and hot tub and a natural creek runs through this courtyard. Dining facilities are also in the courtyard area and the food is always excellent and well presented.

Date of stay: December 2019
2  Thank BCGobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Gibbs, General Manager at Prestige Vernon Lodge and Conference Centre, responded to this reviewResponded 8 March 2020

Thank you for the great review! We look forward to welcoming you back for your next stay in Vernon.

Christina Murray
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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