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Reviewed 17 July 2018

Honestly my bf and i have stayed at MANY hotels and you get what you pay for. The location is perfect and the hotel is beautiful and the service is amazing! We came over on the ferry and asked for an early check in, our room wasn't ready yet so they held our luggage and called me as soon as it was. We stayed for 1 night with our little dog and the staff was extremely accommodating. They brought up a bed, treats and a new toy for him. New water bottles are constantly brought up to the rooms which is nice.
The lounge is beautiful and the food is incredible! One of my favorite parts was the breakfast buffet - no more wandering the streets of downtown Vancouver looking for a breakfast spot (especially with a dog) The buffet was great and you could order anything else you wanted at no extra cost, the cost was $35/pp which is not bad for what you are getting - before you even finish your freshly squeezed juice the servers are already refilling it and don't worry about cutlery - they are on it!
You are literally treated like royalty here! Can't wait to come back!!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
1  Thank ola220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kervin v, Manager at Trump International Hotel & Tower Vancouver, responded to this reviewResponded 19 July 2018

Dear ola220,
Thank you for choosing the Trump International Hotel & Tower Vancouver for your recent visit and for taking the time to share your experience.
I am delighted to read that you and your boyfriend enjoyed your stay and that we were able to fulfil everything you were looking for, from the treats for the little dog to the amazing service.
I am glad that you enjoyed the breakfast buffet too. I will certainly share your wonderful comments with the team.
Thank you for your kind words. We look forward to your return visit.
Sincerely,
Kervin van den Meijdenberg
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018

Loved the hotel and the outstanding service. Enjoyed the extra touches from the remote control blinds and lights to the beautiful in room porcelaine coffee cup, the great toiletries and the beautiful linens.
Only set back was we had a super tiny room more like the European standrad than the North American we are used to. It looked nothing like the rooms they posted on their website. Our room had walls that angled inward making it very tiny!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kervin v, Manager at Trump International Hotel & Tower Vancouver, responded to this reviewResponded 19 July 2018

Dear Marise C,
Thank you for choosing the Trump International Hotel & Tower Vancouver for your recent visit and for taking the time to share your experience.
I am delighted to read that you found the property beautiful and the service outstanding.
Our state-of-the-art guestroom technology is a feature that we are very proud of as it allows the guest to tailor their preferences at a touch of a switch. I am glad that you enjoyed these extra touches.
I am however disappointed to read that the room did not meet your expectations. For future stays, please do not hesitate to contact our Reservations Agent who will be able to advise our different room options that best suit your needs.
Thank you for your review. We hope to see you again soon.
Sincerely,
Kervin van den Meijdenberg
Hotel Manager

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Reviewed 16 July 2018 via mobile

We stayed last weekend for my birthday celebration and everything was top notch from start to finish. Our room was on the 16th floor with a stunning view of west georgia street with a beautifully appointed bathroom. We were so impressed with the professional yet genuine service they really made our stay memorable.Special thanks to Andy the front desk manager and his team who went above and beyond,and the doorman Dennis.Thank you so much!

Stayed: July 2018, travelled as a couple
Thank jjbean7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kervin v, Manager at Trump International Hotel & Tower Vancouver, responded to this reviewResponded 19 July 2018

Dear jjbean7,
Thank you for choosing the Trump International Hotel & Tower Vancouver for your recent visit and for taking the time to share your experience.
I am delighted to read that you had an amazing stay during your birthday celebration last weekend. I am glad that you enjoyed the room with stunning view, the beautifully appointed bathroom and our Associates who went above and beyond to create a memorable stay. I have shared your wonderful comments with Andy, Dennis and the rest of the team.
Thank you for your review. Please do visit us again.
Sincerely,
Kervin van den Meijdenberg
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

We celebrated our anniversary here and were greeted with the most gorgeous room and chocolates courtesy of the staff at the Trump Vancouver. We are so overwhelmed by the attentiveness shown by all from front desk to Housekeeping - thank you for making this a trip to remember!

Stayed: July 2018, travelled as a couple
1  Thank ravensandow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kervin v, Manager at Trump International Hotel & Tower Vancouver, responded to this reviewResponded 16 July 2018

Dear ravensandow,
Thank you for choosing the Trump International Hotel & Tower Vancouver for your recent visit and for taking the time to share your experience.
We are so honored that you have chosen to celebrate your anniversary with us. I am glad that we made your trip a memorable one and we look forward to many more wonderful celebrations together.
Thank you for your review. We hope to welcome you back again soon.
Sincerely,
Kervin van den Meijdenberg
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2018

We originally had planned to stay in another hotel nearby and saw a special for the Trump. We decided to stay there and I am so glad we did. The check-in process was seamless and they stored our bags until our room was ready. The room is immaculate with very modern amenities including a touch screen panel which operates the lights, temperature and drapes.

What sets this property apart from others in the boutique feel and incredible customer service. I needed a document scanned which they did without delay.

The final act or amazing service was when I called to inquire about coffee in the lobby, they offered to bring free coffee to the room. Most other hotels would have charged $20 for this.

Whether your are in Vancouver for business or a pre-cruise stay, skip the big touristy hotels at the Harbor and delight in the service at The Trump.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank rrichcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kervin v, Manager at Trump International Hotel & Tower Vancouver, responded to this reviewResponded 13 July 2018

Dear rrichcg,
Thank you for choosing the Trump International Hotel & Tower Vancouver for your recent visit and for taking the time to share your experience.
It is our commitment as a team to offer unparalleled guest experience to each and every guest and our Associates take great pride in delivering this service. I am glad to read that you had a seamless check-in experience and that you enjoyed the incredible customer service and the immaculate room with the state-of-the-art guestroom technology. It is our pleasure to assist you and to ensure that you have a memorable stay.
Thank you for your review. We look forward to your return visit.
Sincerely,
Kervin van den Meijdenberg
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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