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“Greatest customer service”

D'oro Gelato e Caffe
Ranked #14 of 144 Dessert in Vancouver
Certificate of Excellence
Price range: US$2 - US$11
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Restaurant details
Neighbourhood: Robson Street
Description: Since 2000, D’oro Gelato e Caffe has been serving up traditional Italian gelato made with fresh, local ingredients. D’oro Gelato e Caffe Downtown delivers the ultimate gelato experience in their new-world meets old-world setting. Our artisan gelato and sorbetto follow age-old Sicilian recipes that are made in small batches using the most cutting edge gelato technology available. The flavor menu changes seasonally. Gelato cakes are available and made to order with over 36 flavors to choose from. D’oro Gelato e Caffe also proudly serves Italian bakery items, including pastries and desserts like tiramisu and cannolis. Soups, salads and grilled paninis are also offered, making for a fantastic lunch spot. D’oro is also a full-service Italian caffe so customers can pair their sweet or savory treats with espressos, lattes, cappuccinos and more.
Reviewed 9 November 2017

We live very close to this gem, so we go regularly with the kids. The Gelato is always fresh, the place is always packed, but neat; and the people working there are always so smiley, attentive, and very well mannered.

For what I can tell, they are students doing a part-time job. So I hope the owner gets to know, that he's found very passionate, and caring people. Bravo!

    • Value
    • Service
    • Food
Thank LaBollos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina S, Owner at D'oro Gelato e Caffe, responded to this reviewResponded 21 November 2017

We're happy to hear about your experience, we're very proud of our team! We always recognize our staff and the service they provide. We believe that our team just doesn't treat this as a job but as an opportunity to connect with other people and enjoy one of the many great things we love - gelato!

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15 - 19 of 162 reviews

Reviewed 16 October 2017 via mobile

Just straight up delicious gelato. Didn’t get any pushback when requesting a few too many samples. Pistachio and dark chocolate were outstanding. Espresso smooth and not bitter. Prices reasonable for the quality. Recommend without question.

Thank El-orence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina S, Owner at D'oro Gelato e Caffe, responded to this reviewResponded 21 November 2017

Thank you very much for that, Matthew! One of the fun things about having a lot of flavours is that you get a chance to try a lot of them, it may also be difficult to choose as they're all delicious! We hope you get a chance to try our other flavours as we do change every now and then. Looking forward to your next visit!

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Reviewed 8 October 2017

Excellent gelato and very convenient. Went twice while we were in Vancouver, and both times enjoyed the many flavors they had to offer. Try the bowl with three small scoops to get a better variety!

Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina S, Owner at D'oro Gelato e Caffe, responded to this reviewResponded 21 November 2017

Glad you enjoyed your visit Ellen, looking forward to serving you again when you come to Vancouver!

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Reviewed 7 October 2017

Stopped by this place across from our hotel every day for a coffee and even a gelato one evening. You pay first, then choose your icecream. You can have some tastes. 2 scoops or 1. Just pay first and choose a cup or a cone. Same for coffees. Pay first.

Thank crab67tkf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

More than 20 flavours of ice cream to choose from. I requested to taste 5 of them before ordering and the staffs were so welcoming and patient with both me and my husband.

The flavours and colors were excellent and was truly an Italian ice cream as the staff were Italian, too.

    • Value
    • Service
    • Food
Thank Azadeh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina S, Owner at D'oro Gelato e Caffe, responded to this reviewResponded 3 October 2017

We're glad to hear about your experience, Azadeh! We change our flavours every now and then, so hopefully you get to try and enjoy most of them! Thank you!

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