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“Terminal City Hub - glossy pics but ...”

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Auberge Vancouver Hotel
Ranked #42 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 14 February 2012

I stayed at the Terminal City Hub in Feb 2012, and found the staff friendly and my room clean and modern, not as nice as the pictures however, in fact I was bit surprised at how small my room was, but it was all updated. The bar was smaller than I imagined also and rather pricey but not so much for being downtown. It was packed the night I was there but I found a place to sit with a couple of my colleagues. The gym, pool, and hot tub and sauna were top shelf however and I enjoyed my workouts there. The breakfast was good, again pricey but good quality, prices do include a 15% service charge that I am totally against, I think tipping should remain in the interest of the customer and not demanded by the resturaunt. There are many good places to eat around this area.

I would stay there again, I would recommend it to friends or family but until they remove the 15% service charge, I am staying away from the bar and the resturaunt.

Room Tip: Get something up high, or else your view might just be a building next door.
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  • Stayed: February 2012, travelled on business
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2  Thank Jixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 February 2012

I am on record as their first client fromOntario when this hotel facility first opened. It was and still is my favorite downtown Vancouver hotel. All rooms are modern and suite oriented. The views from any room are great, however, Vancouver's high rise developments are starting to block some of the waterfront vistas and Grouse Mountain.

The hotel has excellent dining options, with varied menus, tasty food, unbelievably good service and the prices are very good.

The ambience throughout this "club property" is quietly sedate but with much happening.

Room Tip: Hornby Street side of hotel has the quietest rooms which overlook a promenade between Vancouver Club...
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  • Stayed: February 2012, travelled on business
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1  Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

This small and somewhat quirky hotel offers a great deal of comfort, convenience, and service for a modest cost. It is only two blocks from Waterfront station with direct service to Vancouver airport and for that matter much of the city via Skytrain, buses and ferries. The immediate area offers a wide variety of restaurants and other services, assuming that the three restaurants in the hotel do not suit the occasion. A first rate fitness center, 25 meter pool and spa facilities are also included so that the guests can stay healthy even through a Vancouver winter. Rooms are spacious, quiet, and very comfortable with excellent furnishings; my room included a kitchenette, separate bedroom and living area, large luxurious bathroom with Gilbert and Soames toiletries, and a very comfortable bed and full set of pillows and linens. The customer gets all of this for an amount comparable to mid priced hotels because this is actually a private club, with resident and guest members. For both a business traveller or a vacation visitor, the hotel offers very solid luxury value.

  • Stayed: January 2012, travelled on business
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Thank Electric2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

We had booked two rooms at this hotel through booking.com and due to tariff changes had changed the booking, but when we arrived the hotel staff could not find any record of our new booking. The front desk staff person was more than helpful in rearranging things so we could stay as booked and also get two rooms on the same floor. She even upgraded my husband and myself to a larger suite with sea views - very nice.
I recommend this hotel for its staff and facilities. The rooms were clean and spacious and staff on front desk very helpful.
Underground parking was good, but it's a like rabbit warren getting from the parking to the hotel foyer.
The location is a bit away from main shopping district - it was rainy when we were there and a 10 minute walk in the rain isn't so pleasant - but on a fine day there would be no issue. It overlooks Canada Place and I'd have enjoyed exploring a bit more if the weather had been better.
I would go back again and stay.

Room Tip: Higher floor would give better views - both city view and sea view were pleasant enough.
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  • Stayed: December 2011, travelled with family
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Thank CarolynHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

This hotel is in the perfect location for train travellers. It is a very short walk from Vancouver's Waterfront Station, easy doable even with a lot of luggage.
We booked a one night stay at short notice and this turned out to be a lovely two-room suite with kitchenette - microwave and fridge included.
Both rooms were large and attractively furnished, extremely clean.
The bathroom was massive and nicely appointed.
Not sure about the age of this hotel but the rooms seem very new.
Would stay here again.

  • Stayed: September 2011, travelled as a couple
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Thank k0ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this reviewResponded 9 January 2012

We are so close to Waterfront Station in Vancouver - thank you for mentioning this. The age of the hotel is only 1998 and is well maintained with the last large renovation in 2010. Always so nice to hear wonderful feedback.
We have had quite a few guests stay from Australia lately, so we are happy to see that you had an enjoyable stay.
Thank you !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auberge Vancouver Hotel

Address: 100-837 Hastings St W, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Vancouver
#33 Business Hotel in Vancouver
#36 Family Hotel in Vancouver
#37 Romantic Hotel in Vancouver
Price Range: €133 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you. ... more   less 
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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