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All reviews attached living room nightclub downstairs corner king room modern design great location rooms are small granville street would stay here again bars and restaurants the air conditioning the ground floor heart of downtown vancouver enjoyed my stay excellent stay rogers arena within walking distance lobby
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Reviewed 31 August 2020 via mobile

Nothing negative to say about our stay here, staff were fantastic, rooms were super clean, good location in the city, the entire hotel appears newly decorated (and done very well!)
I’m reading some reviews with complaints of the room size.....”it’s a boutique style hotel built 108 years ago people, our room was much larger than other boutique style rooms I’ve stayed in at other places”.
Would stay here again and recommend it to others.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank 527darrenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2020 via mobile

Had a amazing time here during staycation! This is a such a hidden gem. Loved the decor and the rooms are brand new. Great location, we could get to pretty much everywhere on foot. Will definitely come back again.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank OnAir30628700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryhanna Lerum, General Manager at Hotel Belmont, Ascend Hotel Collection, responded to this reviewResponded 26 August 2020

Dear OnAir30628700,

Thank you for taking the time to complete an online review regarding your stay in our hotel.

I am so glad we could exceed your expectations and made you feel welcome during your stay! We're glad you love our newly renovated rooms and our funky decors in the hotel. Our central location allows downtown Vancouver to be easily accessible and walkable.

We look forward to welcoming you back during your next visit to Vancouver!

Kind regards,

Vanessa Cimeni
Guest Experience Team Leader
Hotel Belmont an Ascend Collection Member

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2020

This hotel looks really cool and trendy but unfortunately the rooms are extremely small and the walls between the rooms are literally paper thin. The group next to us spent the entire night partying, screaming, slamming doors and playing music all through the night until 6:30am. The hotel was aware of the disturbance and basically did nothing to solve the problem. We did not get any sleep at all, and when we discussed the situation with hotel management they provided no compensation of any kind. Overall very disappointed with the experience, and would not recommend this hotel.

Date of stay: August 2020
Trip type: Travelled with friends
Thank 761chloej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryhanna Lerum, General Manager at Hotel Belmont, Ascend Hotel Collection, responded to this reviewResponded 26 August 2020

Dear 761chloej,

Thank you for taking the time to post an online review regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I understand that a supervisor had spoken to you upon check out in regards to the noise disturbance, and we understood that the problem had been solved. Our staff tries to enforce our quiet policy as strictly as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Bryhanna
Guest Experience Manager
Hotel Belmont, an Ascend Hotel Collection Member
(604)605-4335

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2020

The Belmont Hotel is a great surprise! The location is excellent (at the corner of Nelson Street and Granville Street, the lobby is modern, the staff are super helpful, the room is extremely comfortable and cozy and beautiful and modern and quiet... Add all of this to a restaurant with a perfect menu (don´t miss the Teryaki salmon quinoa bowl: it´s delicious) and atmosphere! Well, I would spend more days staying in it!

Room tip: I stayed on the first floor but even with a bar|restaurant at the lobby level, the silence is notable!
Date of stay: March 2020
    • Location
    • Sleep Quality
    • Service
2  Thank RafaelDinizPaiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryhanna Lerum, General Manager at Hotel Belmont, Ascend Hotel Collection, responded to this reviewResponded 26 August 2020

Dear RafaelDinizPaiva,

Thank you for taking the time to complete an online review regarding your stay in our hotel.

I am so glad we could exceed your expectations and made you feel welcome during your stay! We're glad you love our newly renovated rooms and our funky decors in the hotel. The staff goes above and beyond to make sure that your stay is as pleasant as possible.

We look forward to welcoming you back during your next visit to Vancouver!

Kind regards,

Vanessa Cimeni
Guest Experience Team Leader
Hotel Belmont an Ascend Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020

Went for drink and appetizers with friends. We had a great time. The only bummer was that the living room (gaming lounge) opens at 9:30 pm, so we left cause that was a lot fo wait for us. The pasta bites were alright, a really small portion. We loved the Nachoes and cauliflower bites the most. We would for sure go there for drinks and nachos & cauliflower bites.

Date of stay: February 2020
    • Value
    • Service
Thank senstitivepiece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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