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“The view and location can't be beat!”
4 of 5 bubbles Review of Sylvia Hotel

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Sylvia Hotel
Ranked #33 of 89 Hotels in Vancouver
Certificate of Excellence
Victoria, BC
Level Contributor
118 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“The view and location can't be beat!”
4 of 5 bubbles Reviewed 23 February 2012

The Sylvia Hotel dates back to at least 1913 and not allot of changes have taken place to destroy the original charm of this hotel. It is situated on the corner of Gilford and Beach and right across the street from English Bay. If you are looking for ultra modern do not go to the Sylvia but if you want the experience of feeling like you have stepped back into the past, a quieter and little more classic time, then head for the Sylvia. We have stayed here a number of times and while we enjoy it every time...we always ask for beach view. our favorite stay was one night of the Symphony of Fire. This is an international competition of fireworks display over English Bay and with a beach front view one can enjoy the show from your room! The lobby and staff are all cheerful and helpful. I love this place! And so does my husband.

Room Tip: BE sure to take advantage of the views of English bay.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Honeymoonjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdyck, General Manager at Sylvia Hotel, responded to this review, 24 February 2012
Thank-you for your comments about the Sylvia Hotel, I could not have said it better myself. The word classic is often used to describe us. I enjoyed your comment that "my husband likes the hotel too". I hope that he is not hard to please. Please come back and see us again.
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1,344 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
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English first
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

I have stayed here 5 or 6 times over the past 5 years. You simply cannot beat the location and charm of this hotel. The staff are exceptionally helpful and genuinely friendly. The Sylvia is my first choice whenever I go to Vancouver, and its location is probably my favorite place in Canada. I feel like I'm at home at the Sylvia.

Room Tip: Try to get a room away from the elevator and/or in a corner of the hotel.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Basil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdyck, General Manager at Sylvia Hotel, responded to this review, 24 February 2012
Great comments "You simply cannot beat the location and charm of this hotel. The staff is exceptionally helpful and genuinely friendly. The Sylvia is my first choice whenever I go to Vancouver, Almost sounds like I wrote it myself. Being the General Manager of this hotel is such a pleasure and when I get comments about the service and my staff it makes all the extra hours and hard work all worth while. I will pass along your comments to the crew. However my favorite comment is "I feel like I am at home at the Sylvia" WE WORK HARD TO MAKE EVERY GUESTS FEEL THAT WAY. Thank-you
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Williams Lake, Canada
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Loved the ambiance of this classic old hotel. We had breakfast twice in the lovely restaurant and the second time we were in a hurry. The waitress was excellent and made sure we got our food with time to spare. The location could not be better with lots of tourist attractions and great shopping right there. Beds were very comfortable. Rooms were very clean.

The only complaint that I have is that when I booked our room I was assured that we were getting a room with a view of the bay. When we checked in, we were told that we had been upgraded...nice. But unfortunately we had been upgraded to a non view room that had a kitchen, which we didn't need. When I asked about this, I was told that the hotel was booked solid now and there was nothing they could do. Unfortunate.

Room Tip: If a view room is what you want, make sure you stress this and I'd even phone a day ahead to dou...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CarenP39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdyck, General Manager at Sylvia Hotel, responded to this review, 24 February 2012
Great to hear that the restaurant crew was able to get your meals to you in a hurry, nothing worse than having to wait when you are in a hurry. I agree that our beds are great; I have always said that "we sell sleep". In regards to booking rooms with a view, we never do guarantee those rooms because of the limited number of rooms with views and so many people change their length of stay, so we do our best and succeed in most cases. However, calling the hotel to double check is always a good idea.
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Lindsay, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

fromcanada51 expressed my sentiments exactlly. It may have rained every day, but it was only a drizzle. The Hop On Hop Off trolley stopped just outside our door, so we had access to all of Vancouver. Our corner room w/wrap-around windows provided a gorgeous view of the bay. You have to love getting a metal key on a leather fob for your room, which was returned to its cubby hole each time we went out!. Just like in old movies! The room itself had all the comforts of a big chain hotel. Restaurant was ok, and served a perfectly good breakfast. Staff was not knowledgeable about trolley discounts. Fortunately we called the trolley company. I'm looking forward to staying there again!!

Room Tip: Get a corner room for the view of the bay!
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank r0se65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdyck, General Manager at Sylvia Hotel, responded to this review, 24 February 2012
Living in Vancouver we sometimes forget about how much people say it rains in Vancouver, I wish we could control the weather. We call it "liquid sunshine". We have been using the old style room keys since 1912 and having you drop them off at the front desk before you leave the hotel allows us to get to know our guests better. Please come back anytime and we will welcome you with open arms.
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Toronto, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

I love the Sylvia. I visited Vancouver during a rainy week, but I didn't care because my stay at the Sylvia was so cosy and warm. With a beautiful view of English Bay, the cosy room I was in felt like it was made for me. (I hope I can stay in it again when I come back to Vancouver for another visit). The service at the hotel is friendly and efficient. If you appreciate the character of an older hotel, the Sylvia can't be beat!

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fromcanada51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdyck, General Manager at Sylvia Hotel, responded to this review, 14 February 2012
Thank-you for your comments and do not worry we would love to have to stay with us again raining or not. The Sylvia is a great place to stay warm and watch the storms come in over English Bay or watch the sun set from our Lounge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sylvia Hotel

Property: Sylvia Hotel
Address: 1154 Gilford St., Vancouver, British Columbia V6G 2P6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Vancouver
#33 Romantic Hotel in Vancouver
#33 Family Hotel in Vancouver
#46 Business Hotel in Vancouver
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Sylvia Hotel 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sylvia Hotel Vancouver

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