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“Nice, well-located hotel”

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Best Western Plus Chateau Granville
Ranked #37 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Reviewed 4 weeks ago

This was our choice for a 3-day stay in Vancouver prior to a cruise. The people were very friendly and helpful and the room was large and well cared for. Fresh cookies on the front desk in the evening! Walking around town is easy with this hotel as a starting point.

Stayed: September 2017
1  Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 4 weeks ago

Good Day William,
Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the size of the room. Guest satisfaction is of the utmost importance to us, it is great to read that you found our team to be friendly and helpful. Nice to read you enjoyed some of the complimentary cookies at Reception during your check-in. We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver.

Best regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 36 of 1,354 reviews

Reviewed 5 weeks ago

We were very satisfied with our stay at the Best Western Chateau Granville. We got an excellent value for a very good room in downtown Vancouver. The restaurant provided a very good breakfast. I also enjoyed a workout in the modern fitness senter.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank johnbB4742UZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 4 weeks ago

Dear John,
Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for your 5 out of 5 rating.
We look forward to seeing you on your next stay!

Best regards,

Anastasios Theodoropoulos
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

Our heater didn't work with -2 degrees temperature. They brought a heater, our luck that didn't work either. And there was no other room available that night. They brought up extra blankets.
The next day our room was changed and they also treated us to a great breakfast for 2. Jonathan was excellent and took care of the inconvenience that we experienced really well. We'll stay there again.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank s t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for sharing and taking the time to review our hotel. We are very pleased to have been your downtown hotel of choice. We pride ourselves on our customer service, it is great to read that Jonathan was able to assist you and deliver our hotel promise, with excellent guest service. We definitely will pass on your comments to our team and our sincere apologies for the inconvenience during your stay. We hope to see you again soon on your next visit to Vancouver.

Best regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Great room, comfy beds. Walking distance to everything. The bar and restaurant downstairs are fantastic. Such kind and friendly wait staff. Come for the comfy beds stay for the food and drinks. Very pleasant atmosphere.

Stayed: November 2017, travelled with friends
Thank Shannon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 4 weeks ago

Good Day Shannon,
Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for your 5 out of 5 rating.
We look forward to seeing you on your next stay!

Best regards,

Anastasios Theodoropoulos
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

I'd like to highlight the staff in this review. The staff were lovely and quite professional in their service. Just because of them I'd consider staying again. The stay was without issue, and the room was comfortable! The room was clean and stocked... couldn't understand the tv channels.. but I'm assuming I had to pay, when I've never had to at other hotels. Overall great experiene

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sarbm2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you found the room comfortable. We pride ourselves on our customer service, it is great to read that our team were able to assist you and deliver our hotel promise, with excellent guest service.
We appreciate you sharing your comments and we look forward to welcoming you on your next visit to Vancouver.

Best regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chateau Granville

Address: 1100 Granville St, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
Price Range: €78 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chateau Granville 3*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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