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9 - 14 of 239 reviews
Reviewed 13 August 2018

The hotel Cassandra is very clean and the employees are very helpful and very friendly. They helped me and my husband get our return flight boarding passes. In the lobby they
always have juice, water and free coffee. the girl at the front desk Anna was extremely helpful.

Room Tip: all is good
  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank foh379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

We got off the ferry and headed straight for the hotel. Our internet stopped working mid reservation. Pulled up to Cassandra Hotel and was helped out by the delightful and charasmtic Lani. She took care of us amongst the scramble and rush of families checking in. She gave us a great deal and had us checked in on the spot! To be honest she made the stay welcoming and bearable. Thank you Lani above all!

Stayed: August 2018, travelled with family
Thank Tan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2018 via mobile

Nice clean hotel and Friendly staff Nikil, Boris And Ana Definitely were helpful. Additionally, the location of the hotel was perfect as we were located VERY close to central downtown. I reccomend to anyone visiting to stay at hotel.

Stayed: July 2018, travelled with family
Thank NiyatiM25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018

The strength of this hotel is clearly the staff, and their helpful, polite efforts to make their guests comfortable. I appreciated the service provided by Lani, Gebra, and two other front desk staff, especially with issues with the booking payment, WiFi, and tips on finding good restaurants, train station etc. The staff were great. Other staff you meet, including the cleaners, all take their time to be polite and helpful.

It's a nice budget hotel in terms of location, it's close to a Skytrain station and many good restaurants. The bed was clean and comfortable, the AC worked well, hot water runs well, WiFi works, and I stayed in a nice spacious room.

The weakness of this hotel is the facility itself, which is my reason for giving it 4 out of 5 stars. Even recognizing that it's a budget hotel, some of the furniture is really old such as kitchenette cupboards and bathroom taps.

In short, excellent service but average facility that could be improved.

  • Stayed: July 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Kwaw and Dzifa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2018

Not very clean overall, and the carpet needed cleaning in the room.
Poor quality towels.
However it was quiet, and the receptionists was friendly and obliging.
Slightly out of the way for Vancouver attractions.

Stayed: July 2018, travelled with family
Review collected in partnership with this hotel
1  Thank cygarvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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