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Reviewed 15 February 2018

After a 2 week trip in the Canadian Rockies, we had to make our way back to Seattle and decided to splurge on a nice hotel to end the trip. GREAT DECISION. Getting to the hotel with your car is a little tricky, but once you're there, it's smooth sailing. Everyone from the valet, bell desk, and concierge staff were friendly, polite, and very knowledgable. The room itself was just what we needed after 2 weeks of hiking- luxurious, classy, and a bathroom to rival all bathrooms. Their car service was also a fantastic perk, and they had bicycles as well.
What stayed with me was how we felt like VIPs despite having no status with the hotel rewards system. The Fairmont Pacific Rim is sleek and classy, and the staff are top notch.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank 301-Nicole-MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 28 February 2018

Thank you for taking the time to share your recent experience with us. We are pleased to hear you enjoyed your stay with us and had the opportunity to take advantage of our warm customer service, comfortable guest rooms and complimentary downtown BMW car service after a two week trip to the Canadian Rockies. We hope to welcome you back to Fairmont Pacific Rim when your travels bring ypu back to Vancouver!
Sincerely,
Jens Moesker
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

My Hotel room was awesome. I normally just take showers but their bath tubs were so clean and inviting. The view of the harbor was outstanding. and the room was incredibly quiet I did not hear any noise outside or in the hallways. Their whole team was very helpful and polite

Date of stay: February 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 16 February 2018

We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We are also excited to hear you found such comfort during your stay in our guestroom - we have some of the best views in the city! We hope we can welcome you again when your travels bring you back to Vancouver.

Sincerely,
Jens Moesker
General Manager, Fairmont Pacific Rim
& Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

We live in Vancouver and adore this hotel. We stayed here for our wedding and will stay there anytime we feel like we deserve a special night. They go above and beyond. You feel the magic the moment you step into the lobby

Date of stay: March 2017
Trip type: Travelled as a couple
Thank Megsrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 15 February 2018

Thank you for your kind compliments and feedback on your most recent stay with us. We are grateful to know that you consider Fairmont Pacific Rim when celebrating milestones as our goal is to ensure each and every stay is most enjoyable and memorable. We hope to continue being a part of these celebrations for a long time to come!
Sincerely,
Jens Moesker
General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

I just completed a three night stay in a Coal Harbour corner suite. The room is 950 square feet with a balcony and two bathrooms.
I ordered room service several times during my stay, and the food was excellent.
Housekeeping did a great job, and all of the staff I encountered were helpful and friendly.
The only negative was the weather :)
There are lots of great hotel choices in Vancouver, but I think the PAC Rim is the best.

Date of stay: February 2018
Trip type: Travelled solo
Thank Sailsurfgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 15 February 2018

Thank you for your kind compliments and feedback on your recent stay with us. We are thrilled to know you enjoyed your in-room dining experience and that our staff were helpful and friendly during your stay. We look forward to welcoming you back to Fairmont Pacific Rim on your next visit to Vancouver!
Sincerely,
Jens Moesker
General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018

I recently stayed here for the first time for a weekend getaway. The service was good, our room was not ready when checking in, we had to wait about 20 minutes, but it soon became available. We were celebrating a birthday so received a surprise desert and balloon, it was a great touch.

The lobby bar is loud and entertaining. We quite enjoyed ourselves.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank NKayYVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 16 February 2018

Thank you for your kind compliments and feedback on your most recent stay with us. We are grateful to know that you consider Fairmont Pacific Rim when celebrating milestones as our goal is to ensure each and every stay is most enjoyable and memorable. We hope to continue being a part of these celebrations for a long time to come!
Sincerely,
Jens Moesker
General Manager, Fairmont Pacific Rim
& Regional Vice President, Pacific Northwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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