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All reviews older hotel harbour view downtown nanaimo queen bed location is great we've stayed front desk staff central location vancouver island worcester theatre ferry walkway victoria bc
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Reviewed 20 October 2015

Nice staff, well renovated. Older property which had been updated, property has lots of character and great location on the harbour. This location is walking distance to all sorts of amenities,I would be happy to stay again

Date of stay: October 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Glen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 21 October 2015

Dear Glen T,

Thank you very much for your stay with us and great feedback.
I'll be gladly share your review with our team.

Again, thank you for your continuous support and will look forward to welcoming
you again on your next visit.

Sincerely,

Julie Park
General Manager
BEST WESTERN Dorchester Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2015

We stayed for two nights at this hotel. It's in a great location in downtown Nanaimo, close to the harbour, shops & restaurants. The room was nice, the bathroom fixtures are a bit outdated, but all in all, we were happy with the accommodations. The hotel staff were also very friendly. Now, if we can just find out where the hotel purchased some of it's artwork, that would be awesome! We'd recommend this hotel and will stay here again.

Date of stay: October 2015
Thank Alison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2015

we got a nice price on the ocean front suite on the top floor. staff was helpful and friendly, view was fantastic, and it could not have been more convenient for walking, shopping, and dining. we went for shoreline walks each day, walked to and from dinners, enjoyed the music across the street, and will certainly return.

Room tip: ocean front top floor... well worth the upgrade!
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2015

We booked a premium one bedroom suite with a view of the harbour, sharing the room with my daughter and her boyfriend. For the price of the room I was sadly disappointed. The room lacked privacy, the bedroom didn't have a door, and the bathroom was off the bedroom. The view from the living room couch was beautiful, but the room was old and outdated. We did find the staff to be very friendly. We had a delicous dinner and breakfast in the onsite restaurant.

The room only deserved 2 stars, but the friendliness of the staff brought it up to 3.

Date of stay: October 2015
Thank kermits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2015

Very comfortable hotel, fabulous view of the harbour, comfortable beds. Breakfast was not available early enough for us. Dining room menu was not extensive, but adequate variety well prepared with great service. I'd stay here again.

Date of stay: October 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 13 October 2015

Dear Monica M,

Thank you for staying with us and sharing your experience with us.
I'm glad to learn that you've enjoyed your stay and harbour view room, and honored to share your comments with our team. Our Hotel restaurant is only operating with limited hours. 7am to 10am for breakfast and 5pm to 8pm for Dinner. Weekends 8am to 11am and 5pm to 8pm. There're also various styles of restaurants within walking distance from hotel in downtown Nanaimo just for your future reference.

Will look forward to welcoming you again!

Sincerely,

Julie Park
General Manager
BEST WESTERN Dorchester Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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