We have stayed in this hotel before and it has always been fantastic. This year, we took our pup with us and booked a room on the floor for canines.
This was our first hotel booking since COVID-19 so we made a note to check all the areas of the room. Our puppy started sniffing under the TV cabinet and found some old dog kibble and then my husband found an old milk to go container!
We didn't complain at the time which was our fault, but considering it was our first trip away we didn't want it to start on a bad note. I just didn't find the room as clean as some other hotels we have stayed in, and because of this we had to completely sanitize the room ourselves (which we do anyway, but even more so). The lack of cleaning suggested to us that care wasn't taken in all areas of the room, possibly only high touch areas and I'm unsure if we'll stay during COVID again on our next trip due to lack of cleaning.
Please make a note for cleaning staff to take care with ALL areas of the rooms. Other than this, the staff was very friendly (like always) and we got time slots to use the pool with no one else. This part was great.More
- Free Wifi