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Reviewed 1 February 2021

Our 2 night stay at the Manteo was wonderful. We were warmly greeted by the front desk and had a lovely room with a view of the lake. Our beds were very comfortable, the room was clean and I felt that all precautions were in place to give us a sense of safety as far as Covid was concerned. We had a lovely breakfast, food was terrific and the server was excellent.

Date of stay: September 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank jilll153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eldorado Resort, Other at Manteo Resort Waterfront Hotel & Villas, responded to this reviewResponded 8 February 2021

Thank you for taking the time to share your experience 'jilll153', we hope to welcome you back in the future!

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Reviewed 18 January 2021

Beautiful view of the lake. The rooms were clean and comfortable. The staff were helpful and professional. The location was great and we look forward to coming back when the hotel is fully operational. Due to COVID we just stayed in our rooms to keep safe.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank celiachiang888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eldorado Resort, Other at Manteo Resort Waterfront Hotel & Villas, responded to this reviewResponded 26 January 2021

Hello celiachiang888,

Thank you for the wonderful comments and they indicate that you enjoyed your return stay at Manteo. Please let us know if there was any aspect of your stay that you were unhappy with, you have my email and I would be happy to address any concerns.

We value our guests and would like to ensure that your rating is reflective of your experience.

Your feedback is appreciated and we look forward to welcoming you back in the future.

Kind regards,

Vari McCarthy
Front Office Manager

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Reviewed 8 November 2020

We enjoyed the view of the lake and the mountains from our villa as well as walking along the lake on the boardwalk. And since we were here during the pandemic, we appreciated how careful the staff were with adhering to proper protocols.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SharingAnExperience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby Bissessar, General Manager at Manteo Resort Waterfront Hotel & Villas, responded to this reviewResponded 10 November 2020

Thank you for 'SharingAnExperience' with us and we hope to welcome you back in the future!

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Reviewed 23 October 2020

The front desk person Fahad have us incredible customer service. He was friendly, welcoming and went above and beyond to make sure our stay was fabulous. The room was clean and nice with amazing views of the lake.

Date of stay: October 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karenkornelsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby Bissessar, General Manager at Manteo Resort Waterfront Hotel & Villas, responded to this reviewResponded 10 November 2020

Thank you for providing your feedback - we love to hear when our team members check all the boxes!

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Reviewed 26 September 2020 via mobile

We were staying at the Manteos sister property Eldorado. We had several concerns about poor, unprofessional service while staying at the Eldorado. Nobody there to speak to or they just don’t care. Anyway, Farham was very attentive and eager listen to our concerns. He was the only positive in our dialogue with this hotel group. He is a credit to this organization. Well done, thank you for trying to assist.

Date of stay: September 2020
Thank A9270GCstevea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby Bissessar, General Manager at Manteo Resort Waterfront Hotel & Villas, responded to this reviewResponded 2 October 2020

Dear A9270GCstevea,

Thank you for sharing your comments regarding your recent stay here at Eldorado Resort. My sincere apologies for your poor food & beverage experience, as this is certainly not at all in keeping with the guest service levels we aim to provide.
Please contact me at mjeanes@eldoradoresort.ca, so that I may personally apologize, as well find out more details in order to follow up with the team to ensure this situation does not happen again.
Warm regards,

Mark Jeanes
General Manager

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