Change/washroom area in the pool facility could use an upgrade. The area is very small and the decor, hardware etc. needs to be replaced. The pool and hot-tub are satisfactory.
We did not have need of the restaurant or bar facilities, however, these looked to be pleasant facilities where one could feel comfortable.More
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Sam who worked in the evenings (Thursday & Friday this past week) at the front desk was extremely helpful with all of our inquiries and nothing was too much to ask. Keep up the great hospitality! Rooms were clean and quiet. Parking is a steal at only $7/night, which makes sense being centrally located downtown.
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Beach House Kelowna, BW Premier Collection! We really appreciate you taking the time to leave us your feedback as it allows us to improve and ensure we give the same level of service to all of our guests. We very much look forward to your company again soon.
Warm regards,
Prestige Beach House
Stayed for 1 night with our very large dog and felt very welcome by the staff who did their best to meet our needs. From giving us a good rate to giving my pooch a belly scratch the staff was incredible.
Thank you all for helping a frazzled family find a nice room in Kelowna. We would definitely stay again.
Laine and Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Beach House Kelowna, BW Premier Collection! We enjoyed having both you and your furry friend and we look forward to having you stay with us again very soon!
Regards,
Prestige Beach House
Nice clean hotel, lovely breakfast, right across from the beach. However, the noise from being directly on the main highway into town made it harder to sleep. Possibly rooms on the back side of the hotel would be better in this respect.
Your feedback is greatly appreciated. We strive to provide every guest with an excellent and personalized experience and I regret that we were just shy of that for you. We look forward to the opportunity to welcome you to our hotel again to enjoy our location!
Thank you for taking the time to share your experience.
Prestige Beach House
This is by far the best hotel we’ve stayed at. Pristine clean, adorable decor , super comfortable and cozy, excellent service and the food in the restaurant was amazing and quick. Not one thing to complain about! We will definitely be checking in here again next time we visit Kelowna!
Hi there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Prestige Beach House Kelowna, BW Premier Collection. Thanks so much for taking the time to leave us such a positive review and we look forward to seeing you again soon!
Warm regards,
Prestige Beach House
We
Loved the beachy theme carried throughout the hotel. Amazing service from the front desk, and very helpful too. The room with 2 queen beds and a couch pull out was perfect for our family. The pool was clean, the hot tub was hot, and plenty of towels in hand. Hotel bar had an excellent wine and oyster happy hour! Parking was safe and secure. The location was perfect. We would absolutely stay again!
