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Reviews (1,163)
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Reviewed 4 December 2017 via mobile

Check-in: Fast and very pleasant. My king room wasn't ready at 4 pm so they put me in a double Queen with a partial water view (had to look to the left).

Room: Clean, quiet and bed was comfortable.

Room service: Had a salad. Considered dropping the review to a 4 star because of a questionable tomato slice and super dry salmon but left it at 5 because of the excellent delivery person and great off-season room rate.

Check-out: Fast and pleasant.

I would definitely stay here again. Lovely hotel.

Stayed: November 2017, travelled on business
Thank Margaritamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017

My wife and I recently stayed overnight at the Delta Grand Kelowna to attend a Christmas function of her work at the Delta Grand's conference center. When I made the reservation, the clerk asked if we were celebrating any special event. I said that we were indeed using that overnight stay to celebrate our 35th wedding anniversary. When we checked in, we were informed that we had been upgraded to a club room, featuring a king size bed, and access to the Club Lounge. Our room was perfect, nicely appointed, lovely lake view, and to our surprise there was a bottle of sparkling wine, some chocolate covered strawberries, and a hand written note congratulating us on our anniversary. The bed and pillows were very comfortable. We normally don't sleep well in a hotel bed, but we both slept like babies in this bed. Upon our checkout the next day, we were informed that the parking fee had been waived for us. Thank you Delta Grand for your efficient, professional staff, from front desk, to housekeeping. We felt both welcomed and appreciated. We will definitely recommend your property throughout our circle of friends. Thanks again!!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BillyRetro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

This hotel has thee prime location in Kelowna. Situated on the lake, it boasts stunning views of the mountains, lake and the harbour. This location provides you with access to the waterfront, the park and beach, numerous restaurants, including the Cactus Club in the Yacht Club and the downtown area. The hotel itself has a full compliment of stores, a modern lounge, wine tasting room, pool, spa and exercise room. The staff here are exceptional. They will always go above and beyond to make sure that your stay is not only enjoyable but your every need is taken care of, you will be treated like royalty. They also have special privileges for members – Marriott Rewards, which will get you many bonuses including room upgrades, access to free food for Happy Hour, free breakfasts and special treats like a complimentary wine tasting. We very much enjoyed the wine tastings and met many great people while there. The bar is young and vibrant and has a great atmosphere and food menu as well. Our room was clean and the bed was super comfy. Our only dismay was the location of our room, we were too close to the Signature Club room and heard the door open and close early in the morning. We will definitely be staying there again and but will likely request a room a little farther from the Club.

Room Tip: A room with a view of the harbour and away from the Signature Club room.
  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank 916gails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Sierra made our night.. And Chris is awesome too. Everyone was really nice and the service was good. Also though Sierra was our server and she made our dining experience awesome. And Chris the vallet was super helpful

Stayed: November 2017, travelled with friends
Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Stayed here early November
Friendly staff always willing to help.
Used the valet parking- expensive but saves you the hassle of finding a parking space.
The room was modern and comfortable.
Good view of the river from the room.
The location of the hotel is excellent- close to restaurants and shops.
The restaurant is good, we ate there twice.
No breakfast was included, but has breakfast here which was excellent.
Definitely would recommend this hotel

Stayed: November 2017
Thank Anaes20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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