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“Pointe Beach Villas - very nice” 3 of 5 bubbles
Review of Lake Okanagan Resort

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Lake Okanagan Resort
Ranked #31 of 34 Hotels in Kelowna
Seattle, WA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Pointe Beach Villas - very nice”
3 of 5 bubbles Reviewed 7 January 2012

We were upgraded from the older section to the newer, Pointe Beach Villas since they were having trouble with the internet in the older section. The upgraded room was amazing. Beautiful lake view, huge three bedrooms, clean and comfortable. If you have kids, beware that noise seems to travel fairly well since it appears to be a wood building, but most folks were good about keeping things quiet after 10. We checked into the older section briefly and while it wasn't as nice, it seemed clean and would have been fine if the internet had been working.

The resort itself seems to be in the process of a big renovation. Some parts of the larger resort look older and run down. I'm not sure what the large piles of debris were all about but maybe in the off-season they were just waiting to get rid of it. It was off to the side, but noticeable.

The staff was very friendly, helpful and did everything they could to make our stay nice, including the last minute upgrade.

If you're looking for a quiet place to read a book, then winter seems fine, it might be a nicer destination in the summer when you can get into the water.

Room Tip: Request new buildings lake view.
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  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank blue_eyes7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Valemount, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 7 January 2012

We read some of the reviews on here and tried to get upgraded, but would have had to pay extra! Not a place i would recommend unless they stay in the newer part. We arrived at the Resort and went to our room in the older part, and my first impression was not good! Our bed was thrown together quickly, and the ceiling in the bathroom was falling apart, the kitchen sink tap is just about ready to fall off, it was not at all what we expected. The staff is wonderful and always helpful!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Nadine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review, 16 February 2012
Thank you for the compliments on the staff - it is appreciated.

With regard to your upgrade concerns regarding cost, that is between the guest and the RCI contract of which we have no control over, here at the Resort.

All of our guests whether they are part of the hotel, timeshare or owners are valued equally and we work hard for guest satisfaction that is within our control.

I am sorry your vacation did not meet your expectations. We are in the process of upgrading our suites and hope you will come out and stay with us again, we will do our best to have you in a suite that meets your satisfaction and the RCI criteria.

Best Regards,

Barb Douglas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kelowna hotels

Kelowna, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 December 2011

We stayed for a night in the Pointe Beach Villas. Beautiful, clean, spacious room. Gorgeous view of the lake. Dinner was delicious and the employees were all very friendly and helpful.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kelownafan2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review, 16 February 2012
Thank you so much for the compliments on the resort and the staff!! We are working hard on our customer service, guest suite management and improving the resort all around, so we appreciate hearing the positives.

We wish you a wonderful New Year and hope you will join us again soon.

Best Regards,

Barb Douglas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

I recently stayed in the three bedroom suites at Lake Okanagan Resort and didn't want to leave. The rooms were beautiful and very open. Each bedroom had a personal bathroom, the kitchen and sitting area was large enough to host a small party, and the view was amazing. We woke up to the sun shining on the deck over looking the lake and it was so peaceful and calm it was the perfect way to start a day. I would recommend this place to anyone who wants to get just away for a night or weekend or even a week. It was great, and clean and new and an awesome place to stay

Room Tip: Rooms overlooking the lake are beautiful!
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  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wilson075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 December 2011

We went to LOR in December 2010 and again in February 2011. The first time was an Anniversary/Birthday trip. Second visit was pre-Valentines.

The room was a little dated, but it was clean and came with a kitchen area, as well. There was a balcony off each room too, which overlooked one of the pool areas and out towards the lake. There is a small grocery store on the property for the items you may have forgotten to bring with you.

The drive to the resort can be a little hairy once you leave the main highway. The road is very old and gets very narrow, so don't forget your snacks or liquor. I would not recommend late night driving on the road during the winter season. It is very beautiful in the summer.

Each trip included dinner in the main dining room, as well as breakfast the following morning, which was great. The menu seemed endless, and the prices were surprisingly reasonable considering the resort. We were the only 4 people in the dining room and it was kind of a treat,feeling that we had the entire dining room to ourselves.

There is an indoor hot-tub as well as an outdoor one at the main resort building. It also houses steam rooms.

Room Tip: If you go during the winter season, ask for the Chalets near the end of the property, ie: Kokanee. T...
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  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NotaHotelSnob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Okanagan Resort

Property: Lake Okanagan Resort
Address: 2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Kelowna
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Lake Okanagan Resort 3*
Number of rooms: 125
Official Description (provided by the hotel):
Lake Okanagan Resort is located on 300 acres of mountainside parkland on the West Shore of beautiful Okanagan Lake, just 20 minutes from downtown Kelowna.Lake Okanagan Resort is the Kelowna's "true destination Resort. The resort has its own 9 hole executive par 3 golf course, lit tennis courts, hot tubs, resort store, renovated meeting space, restaurants, lounge, seasonal pools, spa, upgraded suites (all with kitchen facilities) and premier villas, beach and brand new marina.The resort welcomes families, couples, groups, conferences, retreats and is perfect for beach weddings. ... more   less 
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Also Known As:
Lake Okanagan Hotel Kelowna
Lake Okanagan Kelowna

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