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All reviews executive tower king suite orchard park mall indoor pool and hot tub living area lots of parking bed was very comfortable full kitchen moxies dennys dishwasher
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8 - 13 of 507 reviews
Reviewed 1 March 2021 via mobile

I am so happy when someone takes the time to help make sure a customer is looked after. Thanks to Sierra for everything she does. Amazing customer service and making sure we are well loved while we are away from our homes.

Date of stay: February 2021
Trip type: Travelled on business
Thank X6417XNjamesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Watt, Other at Sandman Hotel & Suites Kelowna, responded to this reviewResponded 3 March 2021

Hello X6417XNjamesm
Thank you so much for your 5 star rating of your stay at our Sandman Hotel & Suites Kelowna! We will certainly pass along your positive feedback to Sierra and I know it will make her day as our team always finds it rewarding to hear when their hospitality is noted. We really appreciate your choosing our 100% Canadian owned and operated Sandman Hotel Group and we wish you safe travels until we see you again!

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Reviewed 28 February 2021 via mobile

Sierra at the front desk is such a delight to deal with! :) You can tell she really loves her job as she always as a smile on her face and is always happy to help. She always makes sure we have everything we need and truley goes above and beyond! Thank you for everything Sierra!

Date of stay: February 2021
Trip type: Travelled on business
Thank alimO9256ZS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Watt, Other at Sandman Hotel & Suites Kelowna, responded to this reviewResponded 28 February 2021

Hello alimO9256ZS,
Thank you so much for your 5 out of 5 star review of your stay at our Sandman Hotel & Suites Kelowna! We totally agree with your comments about Sierra as she is also a delight for us to deal with every day and we are thrilled she is on our team and improving our guests' stay!
We really appreciate your choosing our 100% Canadian owned and operated Sandman Hotel Group and hope to welcome you back soon..... In the meantime we wish you safe travels!

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Reviewed 25 February 2021

The hotel is steps away from my favorite Japanese all you can eat restaurant. Room is very clean, front desk is always welcoming and enthusiastic to accept you as a guest. Plenty of restaurants, supermarket around.

Room tip: Request a room on the tower side
Date of stay: January 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank haoryu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Watt, Other at Sandman Hotel & Suites Kelowna, responded to this reviewResponded 24 February 2021

Hello Haoryu,
Thank you for your 5 out of 5 rating of your stay at our Sandman Hotel & Suites Kelowna! We are very pleased to hear you that you enjoy the Tokyo 1 restaurant attached to the hotel and the cleanliness of your room, as well as our welcoming team and central location. We really appreciate your choosing our 100% Canadian owned and operated Sandman Hotel Group and look forward to welcoming you back soon! In the meantime, please travel safe!

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Reviewed 21 February 2021 via mobile

This place is more awesome and nice then pictures and moreover the staff is really helpful.
Rahul from guests services made the experience even better. Middle of the town place and close to everything in Kelowna
Must recommended.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank 290manishw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Watt, Other at Sandman Hotel & Suites Kelowna, responded to this reviewResponded 24 February 2021

Hello 290manishw,
Thanks so much for your 5 out of 5 rating of your stay at our Sandman Hotel & Suites Kelowna! So great to hear that you enjoyed your stay and that Rahul enhanced your experience. We will be sure to pass along your positive comments as it is always rewarding for our team to hear when their hospitality made your stay better! We really appreciate your choosing our 100% Canadian owned and operated Sandman Hotel Group and hope to welcome you back again soon! In the meantime, please travel safe.

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Reviewed 20 February 2021

Was in town for bridesmaid dress shopping and stayed at the Sandman for 2 nights. Room was clean, and warm, the staff is friendly and welcoming and your Front Office Manager Charlie made sure we were comfortable and had everything we needed from extra coffee and towels, she even offered to book us ladies in for a pedicure at a local spa. She is a asset to the property for sure. Thanks for the great weekend!

Date of stay: February 2021
Trip type: Travelled with family
Thank maggpie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Watt, Other at Sandman Hotel & Suites Kelowna, responded to this reviewResponded 24 February 2021

Hello maggpie74,
thank you so much for your 5 out of 5 rating of your stay at our Sandman Hotel & Suites Kelowna, and congratulations on the upcoming wedding! We are so pleased to see you enjoyed your stay and especially the great feedback about our Front Office Manager, Charlie. We will be sure to pass along your positive comments to Charlie and I know it will make her day! Thank you for choosing our 100% Canadian owned and operated Sandman Hotel Group.....we look forward to seeing you again soon! In the meantime, travel safe!

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